AudioCodes UC445HDEG

AudioCodes 445HD UC445HDEG IP VoIP Phone User Manual

Model: UC445HDEG

1. Produktua amaitu daview

The AudioCodes 445HD IP phone is an advanced high-end business phone designed for Voice over IP (VoIP) communication. It features a 4.3-inch color screen for clear display of information and an integrated, dedicated LCD sidecar for displaying contacts and their presence status. This phone is part of AudioCodes' Managed IP Phones solution, providing comprehensive lifecycle management for desktop communication devices.

AudioCodes 445HD IP VoIP Phone with handset and stand

Figure 1: AudioCodes 445HD IP VoIP Phone. This image shows the black phone with its handset, stand, color display, numeric keypad, and the integrated LCD sidecar on the right.

2. Paketearen edukia

Egiaztatu elementu hauek guztiak zure produktuaren paketean sartuta daudela:

  • AudioCodes 445HD IP Phone Unit
  • Kable kiribildua duen telefonoa
  • Mahaigaina
  • Ethernet kablea
  • Hasiera Azkarreko Gida / Erabiltzailearen Eskuliburua (dokumentu hau)

3. Physical Description and Components

The AudioCodes 445HD phone features a user-friendly layout with essential components for efficient communication:

  • Teléfono: Ergonomically designed for comfortable calls. Connects via a coiled cord.
  • 4.3" Color Screen: Displays call information, menus, date, and time. (As seen in Figure 1, displaying "TUESDAY 17 OCT 12:12").
  • Zenbakizko teklatua: Standard 0-9 keys for dialing, along with *, #, and function keys.
  • Nabigazio Klusterra: Central "OK" button with directional arrows for menu navigation.
  • Funtzio-botoiak: Dedicated buttons for "Meet now", "Missed", "Forward", "Status", "Menu", "Contacts", "Redial", "Transfer", "Hold", and volume control.
  • Integrated LCD Sidecar: A dedicated screen on the right side of the phone for displaying contacts, presence information, and programmable line keys (BLFs).
  • Bozgorailuaren botoia: Eskurik gabeko komunikaziorako.
  • Entzungailuen Jack: For connecting an external headset.
Close-up of AudioCodes 445HD phone screen and keypad

2. irudia: Xehetasuna view of the 445HD's color screen, showing the date and time, and the main keypad with navigation and function buttons.

4. Konfigurazioa

4.1. Telefonoa muntatzea

  1. Lotu standa: Lerrokatu mahaigaineko euskarria telefonoaren unitatearen atzealdeko zirrikituekin eta sartu bere lekuan.
  2. Konektatu telefonoa: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone base.

4.2. Connecting to Network and Power

  1. Ethernet konexioa: Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to your network switch or router. If your network supports Power over Ethernet (PoE), the phone will power on automatically.
  2. Power Adapter (Optional): If PoE is not available, connect the optional AC power adapter (not included in all packages) to the power port on the back of the phone and then to a power outlet.
  3. Abiarazi: The phone will begin its boot-up sequence. This may take a few moments. Once complete, the screen will display the main idle screen.

5. Funtzionamendu-argibideak

5.1. Oinarrizko dei-funtzioak

  • Dei bat egitea:
    1. Hartu telefonoa, sakatu bozgorailuen botoia edo sakatu linea-tekla bat.
    2. Markatu nahi duzun telefono zenbakia zenbakizko teklatua erabiliz.
    3. Sakatu Markatu tekla edo deia automatikoki konektatu arte itxaron.
  • Dei bati erantzutea:
    1. Telefonoak jotzen duenean, hartu telefonoa, sakatu bozgorailuen botoia edo sakatu keinuka ari den linea-tekla.
  • Dei bat amaitzea:
    1. Eskegi telefonoa edo sakatu Amaitu deia tekla erraza.

5.2. Using the Integrated LCD Sidecar

The sidecar displays programmable keys, typically configured for speed dials, Busy Lamp Fields (BLFs) to monitor contact presence, or call parking. Use the physical buttons adjacent to the sidecar display to activate the corresponding functions.

5.3. Ezaugarri aurreratuak

  • Eutsi: Dei aktiboan zehar, sakatu EUTSI botoia deia zain jartzeko. Sakatu berriro jarraitzeko.
  • transferentzia: Dei aktiboan zehar, sakatu TRANSFERENTZIA botoia. Markatu transferitu nahi duzun zenbakia eta sakatu Transferentzia tekla erraza.
  • Berriro markatzea: Sakatu ERREPOSTUA botoia azken markatutako zenbakira deitzeko.
  • Kontaktuak: Sakatu KONTAKTUAK button to access your phone's directory.
  • Menua: Sakatu MENUA button to access phone settings and advanced options.

6. Mantentzea

To ensure the longevity and optimal performance of your AudioCodes 445HD IP phone, follow these maintenance guidelines:

  • Garbiketa: Erabili oihal leun, lehor eta lihorik gabeko bat telefonoaren gainazalak garbitzeko. Orban egoskorrak garbitzeko, garbitu apur batampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays directly on the phone.
  • Ingurumena: Keep the phone away from excessive heat sources, direct sunlight, and areas with high humidity or dust.
  • Kableak: Ziurtatu kable guztiak ondo konektatuta daudela eta ez daudela estututa edo tentsioz ​​beteta.

7. Arazoak

This section addresses common issues you might encounter with your AudioCodes 445HD IP phone.

ArazoaKausa posibleaIrtenbidea
Telefonoa ez da pizten.No power (PoE or AC adapter).Check Ethernet cable connection for PoE. If using AC adapter, ensure it's properly connected to phone and power outlet.
Markatze tonurik ez.Network connectivity issue; phone not registered with VoIP service.Verify Ethernet cable connection. Check network status on phone screen. Contact your IT administrator or VoIP service provider.
Ezin dut deitzailea entzun / Deitzaileak ezin nau entzun.Volume too low; faulty handset/headset; network audio issue.Adjust volume using the volume buttons. Test with speakerphone. Check handset/headset connection. Contact IT support if issue persists.
Sidecar display is blank or unresponsive.Software glitch; connection issue.Restart the phone by unplugging and re-plugging the power/Ethernet cable. If issue persists, contact technical support.

8. Zehaztapenak

EzaugarriXehetasuna
Eredua445HD UC445HDEG
MarkaAudioKodeak
Bistaratzea4.3" Color Screen
SidecarIntegrated LCD Sidecar
Telefono MotaCorded IP Phone (VoIP)
Energia iturriaKable bidezko elektrikoa (PoE gaitasuna)
Elementuaren pisua3 kilo
Paketearen neurriak6 x 4 x 3 hazbete
KoloreaZilarrezkoa, Beltza
Gailu bateragarriakComputer systems, VoIP services, IP-based communication devices
Konferentzia-deien gaitasunaOinarrizkoa
Lerro anitzeko eragiketaSingle-Line Operation (Note: Sidecar provides additional programmable keys)
Deitzailearen identifikazioaEz

9. Bermea eta Laguntza

AudioCodes products are typically covered by a manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation provided with your purchase or visit the official AudioCodes webgunea.

For technical support, firmware updates, or advanced configuration assistance, it is recommended to contact your VoIP service provider or the authorized AudioCodes reseller from whom you purchased the device. Direct support from AudioCodes may require a service contract.

Kontsulta orokorrak egiteko, bisita dezakezu AudioKodeak webgunea.