Volcora 80mm Thermal Receipt Printer (USB/Ethernet) Instruction Manual

1. Sarrera

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your Volcora 80mm Thermal Receipt Printer. This printer is designed for Point-of-Sale (POS) applications, offering fast and efficient thermal printing with an auto-cutter. It supports USB and Ethernet connectivity and is compatible with Android, Windows, and Linux operating systems.

2. Segurtasun informazioa

• Ensure the printer is connected to a grounded power outlet.
• Ez jarri inprimagailua uraren edo hezetasun gehiegiaren eraginpean.
• Saihestu inprimagailua eguzki-argitan edo bero-iturrietatik gertu jartzea.
• Use only the power adapter provided with the printer.
• Mantendu inprimagailua haurrengandik urrun.
• Ez saiatu inprimagailua zeuk desmuntatzen edo konpontzen. Jarri harremanetan bezeroarentzako arreta-zerbitzuarekin laguntza jasotzeko.

3. Paketearen edukia

Egiaztatu elementu guztiak paketean daudela:

• Volcora 80mm Thermal Receipt Printer
• Elikatze kablea
• USB kablea
• Proba-paper erroilua
• Instalazio CDa

Figure 3.1: Package Contents. The image displays the Volcora Thermal Receipt Printer along with its accessories: a power cord, a USB cable, a roll of test paper, and an installation CD.

4. Produktua amaitu daview

4.1. Portuak eta Botoiak

Figure 4.1: Printer Ports and Buttons. This image illustrates the rear ports including Power Supply, Ethernet Port, Cash Drawer Port (6Pin RJ11), and USB Port. It also shows the front panel with Power LED, Error LED, Paper LED, Feed Button, and Cover Open Button.

• Elikatze-hornidura portua: Korronte-egokigailura konektatzen da.
• Ethernet ataka: For network connectivity (LAN).
• Cash Drawer Port (6Pin RJ11): Connects to a cash drawer.
• USB ataka: Ordenagailura zuzenean konektatzeko.
• Power LED: Potentzia-egoera adierazten du.
• Errorearen LEDa: Indicates printer errors.
• Paper LEDa: Indicates paper status (e.g., low paper).
• Elikatzeko botoia: Manually feeds paper.
• Estalkia irekitzeko botoia: Releases the printer cover to access the paper roll.

4.2. irudia: Anizkoitza views of the Volcora Thermal Receipt Printer, showing its compact design and various connection points.

5. Konfigurazioa

5.1. Unboxing and Connecting

1. Deskargatu inprimagailua eta kendu bilgarri guztiak.
2. Konektatu korronte-egokitzailea inprimagailura eta gero korronte-hartune batera.
3. Connect the printer to your Windows PC using the provided USB cable.

5.2. Paper-erroiluaren instalazioa

1. Press the Cover Open Button to open the printer cover.
2. Insert the thermal paper roll with the printing side facing up.
3. Atera paper zati txiki bat ebakitzailetik.
4. Itxi inprimagailuaren estalkia ondo, bere lekuan klik egin arte.

5.3. Driver Installation (Windows)

1. Download the latest driver for Windows from the Volcora support webgunea: volcora.com/support.
2. Deskonprimitu deskargatutakoa file eta exekutatu kontrolatzailearen instalatzailea.
3. Follow the on-screen prompts, agreeing to the license and selecting your printer model (e.g., 500108).
4. Ensure the printer is connected via USB during installation.
5. After successful installation, the printer should be recognized in your computer's "Printers & scanners" settings.

Figure 5.2: Easy Installation Steps. This diagram outlines the four main steps: Download drivers, Install drivers, Connect the printer, and Test print.

5.4. Network Configuration (Ethernet)

If you are using the Ethernet connection, you may need to configure the printer's IP address to match your network's subnet. This can be done using the Setting Tool software.

1. First, identify your PC's IP address and subnet mask.
2. Perform a printer self-test (see Section 6.2) to get the printer's current IP address.
3. If the printer's IP is not in the same subnet as your PC, you will need to adjust either the PC's IP or the printer's IP.
4. Open the Setting Tool software (available from volcora.com/support).
5. Select the printer model and choose 'NET' for the port type.
6. Enter the printer's current IP address and click 'Get Param' to retrieve its network settings.
7. Modify the IP address, subnet mask, and gateway to align with your network configuration.
8. Click 'Set' to apply the new settings to the printer.
9. Perform another self-test to confirm the IP address has been updated.

5.5. Kokapen aukerak

Figure 5.3: Multiple Use & Placement. The printer can be wall-mounted for kitchen use or placed on a counter for receipt printing.

6. Funtzionamendu-argibideak

6.1. Oinarrizko inprimaketa

Once the printer is connected and drivers are installed, you can print receipts from your POS software or any application that supports printing. The printer features a 203 dpi resolution for clear prints and an auto-cutter for efficient receipt handling.

Figure 6.1: Efficient Printing. This image highlights the printer's fast print speed, low noise operation, and clear 203 dpi output, showing a receipt with a QR code and a barcode.

The printer supports various barcode types including UPC-A, UPC-E, EAN13, EAN8, CODE39, ITF25, CODABAR, CODE93, CODE128, QRCODE, PDF417, and Data matrix.

• Volcora proba QR kodea
• VolcoraTest128
• 1234567891231
• 0123456789128

6.2. Printer Self-Test

A self-test prints the printer's configuration, including its IP address (if connected via Ethernet), and confirms basic functionality.

1. Ziurtatu inprimagailua itzalita dagoela.
2. Press and hold the "Feed" button.
3. While holding the "Feed" button, power on the printer.
4. Continue holding the "Feed" button for approximately 5 seconds until the self-test page begins to print.

6.3. Bateragarritasuna

The Volcora Thermal Receipt Printer is compatible with various POS systems and operating environments. It supports ESC/POS commands.

Figure 6.2: Printer Compatibility. This chart lists compatible POS systems such as Loyverse, SumUp, Gloria Food, FoodZaps, TabShop POS, POSAPP.vn POS, Olsera POS, and KaHero POS. It also lists systems that are not compatible, including Square, Toast, Ubereats, Grubhub, Doordash, Postmates, Clover, and Shopify.

Sistema eragile bateragarriak: Android, Windows, Linux. (Note: A software development kit (SDK) is required for custom application development on Ethernet-supported systems, including Windows, Linux, and MAC.)

Ez da bateragarria: Delivery platforms or POS applications such as Ubereats, Grubhub, Doordash, Postmates, Square, Clover, or Shopify. Does not offer Bluetooth or WiFi printing options.

Figure 6.3: Detailed Compatibility Table. This table shows compatibility for USB and Serial connections across various operating systems (Windows, Mac OS, Linux, Android, iOS) and notes about SDK and ESC/POS commands.

7. Mantentzea

7.1. Garbiketa

• Regularly clean the printer's exterior with a soft, damp oihal.
• To clean the thermal print head, use an alcohol swab. Ensure the printer is off and cool before cleaning.
• Kendu paper-bideko hautsa edo hondakinak.

8. Arazoak

8.1. Arazo arruntak eta irtenbideak

For further assistance, refer to the Volcora support center or contact customer service.

9. Zehaztapenak

10. Bermea

This Volcora Thermal Receipt Printer comes with a Berme mugatua. Please refer to the warranty card included in your package or visit the Volcora support webtermino eta baldintza zehatzetarako webgunea.

11. Bezeroarentzako arreta

For additional assistance, troubleshooting, or to download drivers and tools, please use the following resources:

• Volcora Help Portal: https://help.volcora.com
• Download Support Center: https://volcora.com/support
• Bezeroaren arretarako helbide elektronikoa: support@volcora.com

Our U.S. based customer support team is available to assist with any integration issues.