1. Sarrera
This manual provides detailed instructions for the installation, operation, and maintenance of your Hikvision 2-Wire Video Intercom Kit, Model 38084. This system is designed for single-family homes, offering enhanced security and convenience through its 7-inch touchscreen monitor, FullHD outdoor camera, and seamless integration with the Hik-Connect mobile application. Please read this manual thoroughly before installation and use to ensure proper functioning and safety.

Figure 1: Hikvision 7-inch Video Intercom Monitor (Front View)
Irudiak aurrealdea erakusten du view of the Hikvision 7-inch video intercom monitor, featuring a large screen and the Hikvision logo at the bottom.
2. Segurtasun informazioa
Jarraitu beti oinarrizko segurtasun neurriak sute, deskarga elektriko eta pertsonen lesio arriskua murrizteko.
- Segurtasun elektrikoa: Installation must be performed by qualified personnel in accordance with all local electrical codes. Disconnect power before installation or servicing.
- Ura eta hezetasuna: Do not expose the indoor monitor to rain or moisture. The outdoor panel is IP65 rated for weather resistance but should not be submerged.
- Tenperatura: Erabili gailua zehaztutako tenperatura-tartearen barruan.
- Garbiketa: Erabili zapi leun eta lehor bat garbitzeko. Ez erabili garbitzaile likido edo aerosolik.
- Interferentzia: Avoid installing near sources of strong electromagnetic interference.
3. Paketearen edukia
Egiaztatu osagai guztiak paketean daudela:
- 7-inch Indoor Monitor (with WiFi)
- FullHD Outdoor Panel (with Camera and Night Vision)
- 4-Channel Distributor
- Muntatzeko osagarriak (torlojuak, hormako takoak)
- Erabiltzailearen eskuliburua (dokumentu hau)
- 16 GB MicroSD Card (pre-installed or included for video storage)

Figure 2: Hikvision Outdoor Panel and Mounting Accessories
This image shows the Hikvision outdoor panel alongside its rain shield and a flush-mount box, illustrating the various mounting options available.
4. Konfigurazioa eta instalazioa
The Hikvision video intercom system utilizes a 2-wire installation method, simplifying wiring. Both the indoor monitor and outdoor panel are designed for surface mounting.
4.1 Outdoor Panel Installation
- Aukeratu kokapena: Select a suitable location near the entrance, ensuring the camera has a clear view of visitors. The panel is IP65 rated for outdoor use.
- Muntaketa: Use the provided mounting bracket to mark drill holes on the wall. Drill holes, insert wall plugs, and secure the bracket.
- Kableatua: Connect the 2-wire cable from the distributor to the outdoor panel terminals. Ensure correct polarity.
- Panel segurua: Attach the outdoor panel to the mounting bracket.

Figure 3: Hikvision Outdoor Panel (Front View)
This image shows the front of the Hikvision outdoor panel, featuring the FullHD camera, speaker grille, call button, and nameplate area.
4.2 Barruko monitorearen instalazioa
- Aukeratu kokapena: Select an indoor location where the monitor is easily accessible and visible.
- Muntaketa: Use the provided mounting plate to mark and drill holes. Secure the mounting plate to the wall.
- Kableatua: Connect the 2-wire cable from the distributor to the indoor monitor terminals.
- Potentzia-konexioa: Connect the monitor to a power source (mains electricity).
- Monitore segurua: Attach the indoor monitor to the mounting plate.

Figure 4: Hikvision Indoor Monitor (Back View) and Mounting Plate
The image displays the rear of the Hikvision indoor monitor, showing its connection ports and the separate mounting plate used for installation.
4.3 System Wiring Diagram (General)
The 2-wire system connects the outdoor panel, indoor monitor, and the 4-channel distributor. The distributor manages power and data communication between the devices.
- Connect the outdoor panel to the distributor using a 2-wire cable.
- Connect the indoor monitor to the distributor using a 2-wire cable.
- Ensure the distributor is powered.
- For electric lock control, additional power may be required for the lock itself, connected via the outdoor panel.
4.4 WiFi konexioa
After physical installation, power on the monitor. Navigate to the network settings on the 7-inch touchscreen to connect to your 2.4 GHz Wi-Fi network (802.11 b/g/n standard). This enables smartphone communication via the Hik-Connect app.
5. Funtzionamendu-argibideak
5.1 Indoor Monitor Functions
- Ukipen-pantaila: Navigate menus and control functions using the 7-inch touch screen.
- Interfono funtzioa: Communicate with visitors at the outdoor panel or other indoor monitors (if expanded).
- Memoria Funtzioa: The monitor supports a memory function, likely for capturing images or short video clips of visitors.
- SD txartelaren irakurgailua: A 16GB MicroSD card is included for storing recorded video streams.
- Ringtone Management: Choose from 3 available ringtones. Adjust volume or mute the ringtone as needed.
- Ateen kontrola: Use the monitor to remotely open an electric lock connected to the system.
- CCTV Camera Integration: The system can be expanded to integrate up to 16 CCTV cameras.

Figure 5: Hikvision Indoor Monitor (Front View)
This image shows the Hikvision 7-inch indoor monitor from the front, highlighting its sleek design and large display area.
5.2 Outdoor Panel Operation
- Deitzeko botoia: Visitors press the single call button to initiate a call to the indoor monitor.
- FullHD Camera: Provides a 2MP (1920x1080p) video feed with a wide viewing angle (96°/180°).
- Gaueko ikuspegia: Integrated IR illumination ensures clear visibility even in low-light conditions.
- Izen-plaka: A space is provided for a nameplate or label.

Figure 6: Hikvision Outdoor Panel (Angled View)
Angelu bat. view of the Hikvision outdoor panel, showcasing its robust construction and integrated camera and call button.
5.3 Hik-Connect Mobile Application
Download the Hik-Connect app from your smartphone's app store. Once installed and configured with your system, you can:
- Receive calls from the outdoor panel on your smartphone.
- View live video from the outdoor camera.
- Remotely open the door.
- Sartu grabatutako bideo-foo-ratage.
6. Mantentzea
Mantentze-lan erregularrak zure interfono sistemaren iraupena eta errendimendu optimoa bermatzen ditu.
- Garbiketa: Wipe the monitor screen and outdoor panel with a soft, damp oihal. Saihestu garbitzaile urratzaileak.
- Firmware eguneraketak: Periodically check for firmware updates via the Hik-Connect app or Hikvision's official website to ensure your system has the latest features and security patches.
- Kableen ikuskapena: Periodically inspect all wiring for any signs of wear or damage.
- Outdoor Panel Lens: Keep the camera lens on the outdoor panel clean for clear video quality.
7. Arazoak
Arazoak badituzu, jarraitu arazoak konpontzeko ohiko urrats hauek:
- Potentziarik gabe: Check all power connections and ensure the distributor is receiving power.
- Bideorik/audiorik ez: Verify the 2-wire connections between the outdoor panel, monitor, and distributor. Ensure correct polarity.
- WiFi konexioaren arazoak: Ensure your router is operating on 2.4 GHz. Re-enter WiFi credentials on the monitor. Check signal strength.
- Door Lock Not Opening: Confirm the electric lock has its own power supply if required. Check wiring from the outdoor panel to the lock.
- Gaueko ikusmen eskasa: Ensure the outdoor camera lens is clean and free from obstructions.
8. Zehaztapenak
| Mota | Single-family |
| Bideo Funtzioa | Bai |
| Elikatze Hornidura | Sare elektrikoa |
| Transmisio mota | Kableatua (2 harikoa) |
| Smartphone Communication | Yes (via Hik-Connect app) |
| Wi-Fi maiztasuna | 2.4 GHz |
| Wi-Fi estandarra | 802.11 b/g/n |
| Instalazio-metodoa | 2-wire, Surface Mount |
| Max. Monitors | 3ra zabal daiteke |
| Max. Outdoor Panels | 1ra zabal daiteke |
| Max. CCTV Cameras | 16ra zabal daiteke |
| Sarraila elektrikoaren kontrola | Yes (requires additional power for lock) |
| Eguna / Gaua Funtzioa | Bai |
| Muntatzeko metodoa | Gainazaleko muntaia |
| Hands-free System | Bai |
| Pantaila Diagonala | 7 hazbetekoa |
| Ebazpena | 1024 x 600 |
| Ukipen-pantaila | Bai |
| Bideo Sistema | PAL, Color |
| Memoria Funtzioa | Bai |
| SD txartelaren irakurgailua | Yes (16GB card included) |
| Interfono funtzioa | Bai |
| Dei-tonuak | 3 |
| Materiala | Plastikoa |
| Kolorea | Beltza |
| Neurriak (W x H x D) | 140 mm x 200 mm x 15 mm |
| Deitzeko botoiak | 1 |
| Muntatzeko metodoa | Gainazaleko muntaia |
| Kameraren bereizmena | 2MP, 1920x1080 (FullHD) |
| Kamera Viewangelua | 96°/180° |
| Gaueko Argiztapena | IR (infragorria) |
| PTZ funtzioa | Ez |
| Hurbiltasun txartelaren irakurgailua | Ez |
| Nameplate Space | Bai |
| Bandalismoaren aurkakoa | Ez |
| Babes-balorazioa | IP65 |
| Materiala | Altzairua |
| Kolorea | Zilarrezkoa |
| Neurriak (W x H x D) | 98 mm x 99.8 mm x 43.9 mm |
| Produktuaren neurriak | 20 x 15 x 10 cm |
| Elementuaren pisua | 1 kg |
| Modelo zenbakia | 38084 |
9. Bermea eta Laguntza
For warranty information and technical support, please refer to the official Hikvision webwebgunera edo jarri harremanetan zure tokiko banatzailearekin. Gorde erosketa-agiria berme-erreklamazioetarako.
- Lineako laguntza: Bisitatu www.hikvision.com for product documentation, FAQs, and support resources.
- Bezeroarentzako arreta: Contact your retailer or authorized Hikvision service center for assistance.