1. Segurtasun informazio garrantzitsua
Please read this manual carefully before using the EUREKA J12 Ultra Robot Vacuum Cleaner and retain it for future reference. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Tresna hau 8 urtetik gorako haurrek eta gaitasun fisiko, sentsorial edo mental murriztua duten pertsonek edo esperientzia eta ezagutzarik ez duten pertsonek erabil dezakete, baldin eta aparatua modu seguruan erabiltzeko gainbegiratze edo argibideak eman badituzte eta dakartzan arriskuak ulertzen badituzte. .
- Haurrek ez dute aparatuarekin jolastuko. Garbiketa eta erabiltzailearen mantentze-lanak ez dituzte haurrek gainbegiratu gabe egingo.
- Do not allow the robot to pick up large objects, sharp objects, liquids, or burning/smoking materials.
- Ensure the charging station is placed on a level surface against a wall, with adequate clear space around it.
- Do not use the robot in areas with open flames or flammable materials.
- Always disconnect the robot from the power supply before cleaning or performing maintenance.
- Use only the original power adapter and charging station provided with the appliance.
2. Paketearen edukia
Egiaztatu elementu guztiak paketean daudela:

The image displays the EUREKA J12 Ultra robot vacuum cleaner, the all-in-one automatic cleaning station, a main brush, two side brushes, a filter, and two mop pads, which are the standard package contents.
- Robot Vacuum Cleaner Body
- All-in-One Automatic Cleaning Station
- Eskuila nagusia (aurrez instalatuta)
- Alboko eskuilak (2)
- Iragazkia (aurrez instalatuta)
- Fregona-zapiak (2)
- Erabiltzailearen eskuliburua
3. Konfigurazio gida
3.1 Desontziratzea eta kokatzea
- Kontu handiz kendu osagai guztiak ontzitik.
- Choose a suitable location for the all-in-one station. Ensure it is against a wall, on a hard, level surface, with at least 0.5 meters (1.6 feet) of clear space on both sides and 1.5 meters (4.9 feet) in front.
- Plug the power cord into the station and then into a wall outlet.
3.2 Preparing the Station
- Open the lid of the all-in-one station.
- Fill the clean water tank (marked with a blue icon) with tap water up to the MAX line.
- Ensure the dirty water tank (marked with a grey icon) is empty and properly seated.
- Place the robot vacuum onto the charging contacts of the station. Ensure it is properly aligned.

The robot vacuum is docked in its all-in-one station, ready for initial charging and setup.
3.3 Hasierako karga
For optimal battery performance, fully charge the robot vacuum before its first use. The indicator light on the robot will show charging status.
3.4 Aplikazioaren instalazioa eta Wi-Fi konexioa
- Download the EUREKA app from your smartphone's app store.
- Follow the in-app instructions to connect your robot vacuum to your home Wi-Fi network. Note: The robot only supports 2.4GHz Wi-Fi networks.
4. Funtzionamendu-argibideak
4.1 Piztu/Itzali
- Piztu: Sakatu eta eutsi robotaren pizteko botoia segundo batzuetan, adierazle-argiak piztu arte.
- Itzali: Press and hold the power button on the robot for a few seconds until the indicator lights turn off.
4.2 Garbiketa moduak
The EUREKA J12 Ultra offers multiple cleaning modes to suit different needs:

The robot supports various cleaning modes including simultaneous vacuuming and mopping, sequential vacuuming then mopping, vacuum-only, and mop-only.
- Vacuum & Mop (Simultaneous): The robot vacuums and mops at the same time for comprehensive cleaning.
- Vacuum then Mop: The robot first completes a vacuuming cycle, then performs a mopping cycle.
- Xurgagailua bakarrik: The robot performs only vacuuming.
- Fregona bakarrik: The robot performs only mopping.
- Leku garbia: Robotari eremu txiki zehatz bat intentsiboki garbitzeko zuzentzen dio.
4.3 Nabigazioa eta oztopoak saihestea
The J12 Ultra uses LDS precision laser navigation to create accurate maps of your home, ensuring efficient cleaning paths and avoiding already cleaned areas.

The robot utilizes LDS laser navigation to generate a precise map of the environment, optimizing its cleaning route.
Equipped with DuoDetect AI™ 3D object recognition and AI dual-line laser technology, the robot can identify and avoid over 55 types of objects, including slippers, cables, and pets, even in low-light conditions.

The robot's advanced AI system detects and navigates around common household obstacles, ensuring uninterrupted cleaning.

The robot's obstacle avoidance technology functions effectively even in dark environments.
4.4 App Control and Voice Control
Manage your robot vacuum remotely using the EUREKA app. You can start/stop cleaning, set schedules, define no-go zones, and monitor cleaning progress from anywhere.

The EUREKA app allows for convenient remote operation and scheduling of cleaning tasks.
The J12 Ultra is compatible with Amazon Alexa and Google Assistant, allowing you to start, pause, or stop cleaning with simple voice commands.

Voice control integration with Alexa and Google Assistant enables hands-free operation of the robot vacuum.
4.5 Haurrentzako blokeoa
Activate the child lock feature via the app to prevent accidental operation by children or pets.

The child lock feature ensures the robot is not accidentally activated by children or pets.
5. Mantentzea
5.1 All-in-One Station Maintenance
The station automatically handles dust collection, mop washing, and hot air drying, significantly reducing manual maintenance.

The Auto-Dock station manages clean water supply, dirty water collection, automatic dust disposal, and hot air drying for the mop pads.

The station features automatic hot air drying for mops, self-cleaning of mop pads, and automatic dust collection into a sealed bag.
- Ur garbiaren depositua: Bete behar den moduan.
- Ur zikinaren depositua: Empty and rinse regularly to prevent odors and buildup.
- Hauts poltsa: Replace the dust bag in the station approximately every 75 days, or when indicated by the app/station.
5.2 Robot Components Maintenance
- Eskuila nagusia: Remove the main brush cover and clean any tangled hair or debris from the brush and its bearings.
- Alboko eskuilak: Check for wear and tear. Clean any debris. Replace if bristles are damaged or worn.
- Fregona-zapiak: The station automatically washes and dries them. For deeper cleaning, remove and hand wash or machine wash the mop pads.
- Iragazkia: Tap out dust from the filter regularly. Replace the filter every 3-6 months, depending on usage.
- Sentsoreak: Wipe all sensors (cliff sensors, wall sensors, charging contacts) with a clean, dry cloth to ensure proper function.

The J12 Ultra's main brush is designed to minimize hair entanglement compared to conventional brushes.

The robot uses two rotating mop pads for effective floor cleaning.
6. Arazoak
If you encounter issues with your EUREKA J12 Ultra, please refer to the following common problems and solutions:
| Arazoa | Kausa posiblea | Irtenbidea |
|---|---|---|
| Robotak ez du pizten. | Bateria gutxi; Pizteko botoia ez da behar bezainbeste sakatu. | Jarri robota kargatzeko estazioan; Sakatu eta eutsi pizteko botoia 3 segundoz. |
| Robota ez da kargatzen. | Charging contacts dirty; Station not powered. | Garbitu robotaren eta estazioaren kargatzeko kontaktuak; Ziurtatu estazioa konektatuta dagoela. |
| Garbiketa-errendimendu eskasa. | Zaborrontzia beteta; eskuilak korapilatuta; iragazkia buxatuta. | Empty dustbin; Clean main and side brushes; Clean or replace filter. |
| Robota maiz trabatuta geratzen da. | Oztopo gehiegi; Sentsoreak zikinak. | Clear floor of small objects; Clean all sensors. |
| Aplikazioaren konexio arazoak. | Incorrect Wi-Fi (not 2.4GHz); Router too far. | Ensure 2.4GHz Wi-Fi; Move robot closer to router; Re-pair device in app. |
If the problem persists, please contact EUREKA customer support.
7. Zehaztapenak
| Ezaugarri | Zehaztapena |
|---|---|
| Marka | EUREKA |
| Ereduaren izena | J12 Ultra |
| Xurgatze Potentzia | 5000 Pa arte |
| Bateriaren iraupena | Gehienez 150 minutu |
| Robotaren neurriak (L x Z x A) | 350 mm x 343 mm x 108 mm |
| Station Dimensions (L x W x H) | 412 mm x 567 mm x 379 mm |
| Ur Garbiaren Deposituaren Edukiera | 4.6 l |
| Ur zikinen deposituaren edukiera | 4.6 l |
| Hauts poltsaren edukiera | 3.0 L (up to 75 days hands-free) |
| Nabigazio mota | LDS Laser Nabigazioa |
| Oztopoak Saihestea | DuoDetect AI™ 3D Object Recognition, AI Dual-Line Laser |
| Konektibitatea | 2.4 GHz-ko Wi-Fi soilik |
| Kontrol-metodoak | Aplikazioen kontrola, ahots-kontrola (Alexa, Google Assistant) |
| Recommended Floor Types | Marble, Wood, Concrete, Carpet |
8. Bermea eta Laguntza
8.1 Bermearen informazioa
The EUREKA J12 Ultra Robot Vacuum Cleaner comes with a 1 urteko berme mugatua erosketa-datatik aurrera. Berme honek fabrikazio-akatsak eta erabilera normalaren ondoriozko matxurak estaltzen ditu. Gorde erosketaren egiaztagiria berme-erreklamazioetarako.
Bermeak ez ditu estaltzen:
- Damage caused by improper use, negligence, or accident.
- Baimenik gabeko konponketa edo aldaketek eragindako kalteak.
- Normal wear and tear of consumable parts (e.g., brushes, filters, mop pads, dust bags).
8.2 Bezeroarentzako laguntza
For technical assistance, troubleshooting, or warranty inquiries, please contact EUREKA customer support through the official webgunea edo erosketa-dokumentazioan emandako harremanetarako informazioa.
Era berean, bisitatu dezakezu EUREKA Brand Store produktuari buruzko informazio gehiago eta laguntza-baliabideak lortzeko.