1. Sarrera
Thank you for choosing the Hisense AH121CK Split Air Conditioner. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new air conditioning unit. Please read this manual thoroughly before using the appliance and retain it for future reference.
This unit is designed to provide comfortable cooling for your indoor environment with features like Smart Mode, Super Cool, and easy maintenance.

Image: Hisense CK Series Split Air Conditioner indoor unit.
2. Segurtasun informazioa
Beti jarraitu oinarrizko segurtasun neurriak tresna elektrikoak erabiltzean, sute, deskarga elektriko edo lesio arriskua murrizteko.
- Instalazio profesionala: Installation and maintenance should be performed by qualified service personnel. Improper installation can lead to electric shock, fire, or water leakage.
- Elikatze-iturria: Ensure the power supply matches the specifications of the unit (115V). Do not use extension cords or multi-outlet adapters.
- Lurreratzea: The appliance must be properly grounded to prevent electric shock.
- Haurrak eta maskotak: Mantendu haurrak eta maskotak unitatetik urrun funtzionamenduan eta mantentze-lanetan zehar.
- Garbiketa: Disconnect power before cleaning. Do not use water directly on the unit.
- Oztopoak: Ez blokeatu barneko edo kanpoko unitatearen aire sarrera edo irteera.
- Hozgarria: This unit uses R-410A refrigerant. Do not attempt to service the refrigerant system yourself.
3. Produktuaren ezaugarriak
The Hisense AH121CK Air Conditioner is equipped with several features designed for comfort and convenience:
- Funtzio adimenduna: Automatically adjusts to the ambient temperature for optimal comfort.
- Super polita: Rapidly cools the room by operating at maximum power and airflow.
- Sentitzen dut: Provides precise, comfortable, and uniform temperature control based on the remote control's sensor.
- Erregulatzailea: Allows you to turn off the light from the front panel.
- Garbiketa erraza: The filter can be easily removed for cleaning with water.
- Hozgarrien ihesen detekzioa: The evaporator automatically stops operation and displays an error code if a refrigerant leak is detected.
- Berrabiarazi automatikoa: The unit will resume operation immediately without manual intervention after a power outage.
- 24 orduko tenporizadorea: Programatu unitatea ordu zehatzetan pizteko edo itzaltzeko.
- Desizozte automatikoa: Prevents ice buildup on the outdoor unit.
- Cold Air Protection: Prevents cold air from blowing directly when the unit starts in heating mode (if applicable).
- Lo egiteko funtzioa: Tenperatura eta haizagailuaren abiadura doitzen ditu lo erosoa izan dadin.
4. Konfigurazioa eta instalazioa
The Hisense AH121CK is a split-type air conditioner, requiring both an indoor and an outdoor unit. Professional installation is highly recommended to ensure proper function and safety.
4.1 Paketatzea
Carefully unpack all components. Verify that all items listed in the packing list are present and undamaged. Keep packaging materials for potential future transport or service.
4.2 Instalazio-kokapen bat aukeratzea
- Barruko Unitatea: Select a location that allows for even air distribution, away from direct sunlight or heat sources. Ensure there is enough space around the unit for maintenance and airflow.
- Kanpoko unitatea: Choose a location with good ventilation, away from obstacles that might block airflow. Ensure it is on a stable, level surface and away from noise-sensitive areas.
4.3 Konexio elektrikoa
The unit requires a 115V electrical supply. All electrical work must comply with local codes and regulations and be performed by a licensed electrician. Ensure a dedicated circuit is used for the air conditioner.
5. Funtzionamendu-argibideak
Your Hisense AH121CK Air Conditioner is controlled via the included remote control. Familiarize yourself with the remote's buttons and functions.
5.1 Oinarrizko funtzionamendua
- Piztu/Itzali: Sakatu ON/OFF unitatea abiarazteko edo gelditzeko botoia.
- Modu aukeraketa: Sakatu MODUA button to cycle through available modes (e.g., Cool, Dry, Fan, Smart).
- Tenperaturaren doikuntza: Erabili TENPERATURA GORA/BEHERA botoiak nahi duzun tenperatura ezartzeko.
- Fan abiadura: Sakatu FAN botoia haizagailuaren abiadura doitzeko (Automatikoa, Baxua, Ertaina, Altua).
5.2 Funtzio bereziak
- Smart Mode: Sakatu ADIMENA button. The unit will automatically adjust settings based on room conditions.
- Super polita: Activate by pressing the SUPER button for rapid cooling.
- Sentitzen dut: Sakatu SENTITZEN DUT button. The remote control will act as a thermostat, sensing the temperature around you for more accurate control.
- Regulator (Light Control): Sakatu ERREGULATZAILEA button to turn off the display light on the indoor unit, useful during sleep.
- Tenporizadorea: Erabili TENporizadorea ON / OFF buttons to set a scheduled operation time. Refer to the remote control manual for detailed timer settings.
- Lo egiteko funtzioa: Sakatu LO button to activate a mode that gradually adjusts the temperature and fan speed for optimal sleeping conditions.

Image: Smart Mode functionality diagram.

Image: Super Cool feature in action.

Image: I Feel function for personalized comfort.

Image: Regulator function for display light control.
6. Mantentzea
Regular maintenance ensures the longevity and efficiency of your air conditioner. Always disconnect power before performing any maintenance.
6.1 Aire-iragazkiaren garbiketa
Aire-iragazkia bi astean behin garbitu behar da, edo maizago, erabileraren eta airearen kalitatearen arabera.
- Ireki barruko unitatearen aurrealdeko panela.
- Remove the air filter by gently pulling it out.
- Clean the filter with a vacuum cleaner or wash it with lukewarm water (below 40°C).
- Allow the filter to dry completely in a shaded area before reinstalling.
- Berriro instalatu iragazkia eta itxi aurreko panela.

Image: Easy filter cleaning process.
6.2 Garbiketa orokorra
Wipe the indoor unit with a soft, dry cloth. For stubborn dirt, use a damp cloth with a mild detergent, then wipe dry. Do not use harsh chemicals or abrasive cleaners.
6.3 Denboraldiko egiaztapenak
- Before Season: Egiaztatu kanpoko unitatearen inguruan oztoporik dagoen. Ziurtatu hustubide-mahuka libre dagoela.
- After Season: Clean the air filters and turn off the main power supply if the unit will not be used for an extended period.
7. Arazoak
Bezeroarentzako arreta-zerbitzuarekin harremanetan jarri aurretik, berriroview honako arazo eta irtenbide ohikoenak.
| Arazoa | Kausa posiblea | Irtenbidea |
|---|---|---|
| Unitatea ez da martxan jartzen | No power, circuit breaker tripped, remote control batteries low. | Egiaztatu energia-iturria, berrezarri etengailua, ordezkatu urrutiko agintearen bateriak. |
| Hozte nahikoa | Aire-iragazki zikina, kanpoko unitatea blokeatuta, modu okerra hautatuta, gela handiegia. | Clean filter, clear obstructions, select Cool mode, ensure unit capacity matches room size. |
| Ezohiko zaratak | Pieza solteak, objektu arrotzak, funtzionamendu-hots normalak (adibidez, hozgarri-fluxua). | Egiaztatu pieza solteak dauden, kendu objektu arrotzak. Iraunkorra edo ozena bada, jarri harremanetan zerbitzuarekin. |
| Ur-ihesak | Blocked drain hose, improper installation. | Check and clear drain hose. If issue persists, contact professional installer. |
| Errore kodea bistaratzen da | System malfunction, refrigerant leakage. | Note the error code and refer to the detailed troubleshooting section in the full manual or contact service. For refrigerant leakage, the unit will stop automatically. |

Image: Refrigerant Leakage Detection system.

Image: Automatic Restart function after power interruption.
8. Zehaztapenak
| Zehaztapena | Balioa |
|---|---|
| Marka | Hisense |
| Ereduaren izena | AH121CK |
| Edukiera | 1 Ton (12000 British Thermal Units) |
| Hozte Potentzia | 12000 Britainia Handiko Unitate Termikoak |
| liburukiatage | 115 Volt |
| Wattage | 1440 Watt |
| Zarata Maila | 41 dezibelio |
| Hozgarria | R-410A |
| Produktuaren neurriak (LxWxH) | 25.5 x 79 x 20 zentimetro |
| Elementuaren pisua | 7.5 kilogramo |
| Energia-eraginkortasun sasoikoaren ratioa (SEER) | 11.5 |
| BEE Balorazioa | 5 izar |
| Kontrol-metodoa | Urruneko Kontrola |
| Instalazio-metodoa | Zatiketa Sistema |
| Kanpoko unitatea beharrezkoa da | Bai |
| Dakarten osagaiak | Urruneko kontrola, Erabiltzailearen eskuliburua |
9. Bermearen informazioa
The Hisense AH121CK Air Conditioner comes with a Urtebeteko fabrikatzailearen berme mugatua. Berme honek ohiko erabileran materialen eta eskulanen akatsak estaltzen ditu.
Please retain your proof of purchase for warranty claims. The warranty does not cover damage caused by improper installation, misuse, neglect, or unauthorized repairs. For full warranty terms and conditions, please refer to the warranty card included with your product or contact Hisense customer support.
10. Bezeroarentzako arreta
If you have any questions, require assistance, or need to schedule service, please contact Hisense customer support:
Option 1: Phone Support
Deitu iezaguzu: 800 0088 880
Option 2: Online Support
Bisitatu gure ofiziala webgunea: hisense.com.mx
Look for the 'Technical Support Chat' link in the bottom left corner of the webgunea.
You can also call us at: +55 41 53 1200
Ordutegia:
- Monday - Friday: 9:00 am - 9:00 pm
- Saturday: 9:00 am - 3:00 pm