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Jacobs Professional Manuals & User Guides

Jacobs Professional provides premium coffee solutions and machines for offices, hospitality, and businesses, backed by the expertise of Jacobs Douwe Egberts.

Tip: include the full model number printed on your Jacobs Professional label for the best match.

About Jacobs Professional manuals on Manuals.plus

Jacobs Professional is the dedicated business division of Jacobs Douwe Egberts (JDE), offering tailored coffee solutions for professional environments tailored to offices, hotels, and restaurants. The brand combines the heritage of the Jacobs coffee name with modern brewing technology to deliver high-quality espresso, lungo, and milk-based beverages in high-demand settings.

Their product lineup includes professional-grade coffee machines, such as the L'OR Supreme and other capsule or bean-to-cup systems, designed for ease of use, hygiene, and consistency. Jacobs Professional supports businesses not only with equipment but also with a wide range of premium coffee blends, teas, and accessories, ensuring a superior coffee experience for employees and guests alike.

Jacobs Professional manuals

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Jacobs Professional support FAQ

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  • How do I descale my Jacobs Professional coffee machine?

    Use a JDE-approved descaling agent. Ensure that any water softening device is removed from the water tank before adding the descaling solution to prevent contamination or damage.

  • Can Jacobs Professional machines be connected to the main water supply?

    Yes, many professional models like the L'OR Supreme can be connected to the water mains. This usually requires specific hoses (EN61770 compliant) and installation by an authorized service representative.

  • What should I do if the display shows a water supply issue?

    Press OK on the interface and dispense roughly 5 cups of hot water to ensure all air has dissipated from the system. If using an in-tank softener, ensure it is seated correctly.

  • How often should the water tank filter be replaced?

    The water softener filter (e.g., Claris CS-150) should typically be exchanged every 2 months or sooner depending on the volume of drinks dispensed and local water hardness.