RG2i is a French specialist in IoT and M2M communication solutions, distributing industrial routers, LoRaWAN gateways, and wireless sensors for smart building and industrial applications.
RG2i is a value-added distributor and solutions architect based in France, dedicated to the Industrial Internet of Things (IIoT) and Machine-to-Machine (M2M) communications. For over 20 years, the company has provided hardware and technical expertise for data acquisition, transmission, and analysis. Their portfolio includes a wide range of wireless sensors, LoRaWAN gateways, industrial cellular routers, and energy metering interfaces suited for smart cities and building automation.
Working closely with manufacturers such as Milesight, MClimate, and Elvaco, RG2i supplies robust connectivity solutions that integrate technologies like LoRaWAN, LTE/4G, Modbus, and M-Bus. The company supports integrators and industrial clients in deploying scalable networks for remote monitoring, energy efficiency, and predictive maintenance.
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Most RG2i distributed LoRaWAN devices (like MClimate or Milesight models) are shipped in a deep-sleep or passive mode. To activate, typically press the specific button on the device (e.g., press the OK button 5 times or hold the button for 5+ seconds) until the LED indicator confirms activation.
The LoRaWAN credentials (DevEUI, AppEUI/JoinEUI, and AppKey) are usually provided in a secure .CSV file sent with your order confirmation, or printed on a label attached to the device or its packaging.
Ensure the device is provisioned correctly on your LoRaWAN Network Server (LNS) with the correct keys. Verify that you are within range of a gateway. You can try rebooting the device (holding the reset/power button) to trigger a new Join Request.
For products purchased through RG2i, you can contact their support team at contact@rg2i.com or call +33 4 77 92 03 56. Specific device issues may also be referred to the original manufacturer's support (e.g., Milesight or MClimate).