1. Sarrera
Thank you for choosing the Dimplex Winslow 48-Inch Wall Mounted Electric Fireplace. This manual provides essential information for the safe installation, operation, and maintenance of your new electric fireplace. Please read all instructions carefully before use and retain this manual for future reference.
Segurtasun informazio garrantzitsua
- Irakurri argibide guztiak tximinia hau instalatu edo erabili aurretik.
- Ez jarri tximiniarik martxan kablea edo entxufea hondatuta badu, berogailua gaizki funtzionatu badu, erori edo edozein modutan kaltetu bada.
- Always ensure the fireplace is connected to a properly grounded outlet.
- Mantendu material sukoiak, hala nola altzariak, burkoak, oheko arropa, paperak, arropa eta gortinak, berogailuaren aurrealdetik gutxienez 0.9 m-ra eta alboetatik eta atzealdetik urrun.
- Ez sartu edo utzi objektu arrotzrik aireztapen edo ihes-zuloren batean sartzen, deskarga elektrikoa edo sutea eragin dezakeelako, edo berogailua kaltetu.
- Sute posible bat saihesteko, ez blokeatu aire-harrerak edo ihesak inola ere. Ez erabili gainazal bigunetan, ohe batean adibidez, non irekidurak blokeatu daitezkeen.
- OHARRA: Produktu honek karbono beltza barne produktu kimikoen eraginpean jar dezake, Kaliforniako Estatuak minbizia eragiten duela ezagutzen duena. Informazio gehiago nahi izanez gero, joan www.P65Warnings.ca.gov.
2. Paketearen edukia
Instalazioa hasi aurretik, egiaztatu osagai guztiak daudela eta kalterik gabe daudela.
- Dimplex Winslow 48-Inch Electric Fireplace Unit
- Funtzio anitzeko urrutiko agintea
- Ember Bed Options: Logs, Pebbles, and Acrylic Crystals (one set of each)
- Table Stand (for freestanding installation)
- Mounting Hardware (for wall-mount installation)
3. Konfigurazioa eta instalazioa
Instalazioaren aurreko gogoetak
- Ensure the chosen location has a dedicated 120V, 15 Amp Zirkuitu.
- Maintain proper clearances from combustible materials as specified in the safety information.
- The unit dimensions are approximately 18.1" H x 5" D x 48" W. Plan your installation space accordingly.

Figure 1: Dimplex Winslow 48-inch Electric Fireplace with key dimensions. The unit measures 48 inches wide, 18.1 inches high, and 5 inches deep. This image displays the fireplace with the log media option installed.
Horman Muntatzeko Instalazioa
- Select a suitable wall location, ensuring it can support the weight of the fireplace (approximately 45.2 lbs).
- Mark the desired mounting height and position for the mounting bracket.
- Securely attach the mounting bracket to the wall studs using appropriate hardware. If mounting into drywall without studs, use heavy-duty wall anchors (not included).
- Kontu handiz altxatu tximinia-unitatea eta lotu hormako euskarrian. Ziurtatu ondo finkatuta dagoela.
- Konektatu korronte-kablea lurreko hartune elektriko batera.
Mahai gaineko instalazioa
- Attach the included table stand to the bottom of the fireplace unit using the provided screws.
- Place the fireplace on a stable, level surface, ensuring adequate clearance from walls and combustible materials.
- Konektatu korronte-kablea lurreko hartune elektriko batera.
4. Funtzionamendu-argibideak
The Dimplex Winslow fireplace can be operated using the multi-function remote control or the onboard controls located on the top right corner of the unit.

Figure 2: Onboard control panel with digital display and function buttons.
Piztu/Itzali
- Sakatu BOTEREA button on the remote or the unit to turn the fireplace on or off.
Flame Effect Settings
The fireplace features lifelike dancing flames with adjustable brightness and color options.
- Erabili SUGAR button on the remote or unit to cycle through different flame brightness levels.
- The ember bed also offers color-changing options. Refer to your remote control guide for specific buttons to adjust ember bed colors.
Interchangeable Media Bed Options
Customize the look of your fireplace with three included media options: logs, pebbles, or acrylic crystals.

Figure 3: Acrylic Crystal Media

Figure 4: Log Media

Figure 5: Pebble Media
To change the media:
- Ensure the fireplace is turned off and unplugged.
- Carefully remove the front glass panel (refer to the installation section for details on securing/removing the glass).
- Remove the current media and replace it with your desired option.
- Reattach the front glass panel securely.
Berogailu Funtzionamendua
The powerful fan-forced heater can provide supplemental heat for areas up to 1000 sq. ft. Heat vents from the bottom of the unit.
- Sakatu BEROA button on the remote or unit to activate the heater.
- Erabili TENPERATURA buttons (up/down arrows) to adjust the desired heat setting.
- The heater can be operated independently of the flame effect, allowing for year-round ambiance.
Tenporizadorearen funtzioa
Set the fireplace to automatically turn off after a specified period.
- Sakatu tenporizadorea button on the remote or unit to cycle through available timer settings (e.g., 30 minutes, 1 hour, up to 8 hours).
Side Strip Lighting
The fireplace features side strip lighting that adds a soft glow behind the unit, enhancing the ambiance.

Figure 6: Side strip lighting in operation.
- Refer to your remote control guide for specific buttons to activate and adjust the side strip lighting.
5. Mantentzea
Garbiketa
- Deskonektatu beti tximinia garbitu aurretik.
- Garbitu kanpoko gainazalak leun batekin, damp oihal. Ez erabili garbitzaile edo disolbatzaile urratzailerik.
- Clean the air intake and exhaust vents regularly to ensure proper airflow and prevent overheating.
- The glass panel can be cleaned with a soft cloth and a mild glass cleaner.
Biltegiratzea
- When not in use for extended periods, store the fireplace in a dry, dust-free location.
- If possible, use the original packaging for storage to protect the unit.
6. Arazoak
If you experience issues with your Dimplex Winslow electric fireplace, consult the following table for common problems and solutions.
| Arazoa | Kausa posiblea | Irtenbidea |
|---|---|---|
| Tximinia ez da pizten. | Unitateari ez dago energiarik. | Check if the power cord is securely plugged into a grounded outlet. Verify the circuit breaker has not tripped. |
| Heater not producing heat. | Temperature setting is too low; Overheat protection activated. | Increase the temperature setting. Ensure air vents are not blocked. Turn off the unit, unplug, wait 10-15 minutes, then plug back in. |
| Urruneko kontrola ez dabil. | Pilak agortuta; Urrutiko agintearen eta unitatearen arteko oztopoa. | Replace remote control batteries (2 AAA batteries). Ensure there is a clear line of sight to the fireplace sensor. |
| Flame effect is dim or not visible. | Brightness setting is low; LED components issue. | Adjust the flame brightness setting using the remote or onboard controls. |
| Unitatetik ateratzen diren zarata ezohikoak. | Haizagailuaren oztopoa; Osagai solteak. | Turn off and unplug the unit. Inspect vents for obstructions. If noise persists, contact customer support. |
If the problem persists after attempting these solutions, please contact Dimplex customer support.
7. Zehaztapenak
| Ezaugarri | Xehetasuna |
|---|---|
| Marka | DIMPLEX |
| Ereduaren izena | Winslow 48" Wall-Mount (SWM4820) |
| Produktuaren neurriak | 5"S x 48"Z x 18.1"A (12.7 cm S x 121.9 cm Z x 46 cm A) |
| Materiala | Metala, Beira |
| Kolorea | Beltza |
| Energia iturria | Kable elektrikoa |
| Energia-kontsumoa | 1400 Watt |
| Bero irteera | 4777 unitate termiko britainiar (BTU) |
| Berokuntza Estaldura | Gehienez 1000 sq. |
| Instalazio mota | Mahai gainean, hormako muntaia |
| Dakarten osagaiak | Remote Control, Ember Bed Options (Logs, Pebbles, Acrylic Crystals), Table Stand |
| Elementuaren pisua | 45.2 libra (20.5 kg) |
| Urruneko bateriak | 2 AAA bateria (barne) |
| Muntaia Beharrezkoa | Bai |
| Zaintzeko jarraibideak | Garbitu damp oihal |
8. Bermea eta Laguntza
Bermearen informazioa
This Dimplex Winslow electric fireplace comes with a limited warranty of 90 days from the date of purchase. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
Bezeroarentzako Arreta
For technical assistance, warranty claims, or replacement parts, please contact Glen Dimplex Americas customer support. Contact information can typically be found on the manufacturer's webgunean edo produktuaren ontzian.
Manufacturer: Glen Dimplex Americas