Sarrera
This manual provides comprehensive instructions for the installation, operation, and maintenance of the Akuvox R28A IP Video Intercom. The R28A is a wall-mounted video intercom system featuring a main body, keypad, and card reader, designed for secure and convenient access control and communication.

1. irudia: Aurrealdea view of the Akuvox R28A IP Video Intercom. This image displays the device's camera, integrated display screen, and illuminated numeric keypad, along with the Akuvox logo at the bottom.
Konfigurazioa eta Instalazioa
The Akuvox R28A is designed for wall-mounted installation. Proper setup ensures optimal performance and security.
1. Paketearen edukia
- Akuvox R28A Main Unit
- Euskarria muntatzea
- Torlojuak eta hormako aingurak
- Kableatu konektoreak
- Hasierako gida azkarra
2. Gailua muntatzea
- Select a suitable wall location, ensuring it is at an appropriate height for user interaction and camera visibility.
- Erabili muntatzeko euskarria txantiloi gisa horman zulatzeko puntuak markatzeko.
- Beharrezkoa bada, zuloak egin eta hormako aingurak sartu.
- Lotu muntatzeko euskarria horman emandako torlojuak erabiliz.
- Connect necessary cables (Ethernet for network and PoE, or separate power supply and network cable) to the R28A unit.
- Carefully attach the R28A unit to the mounted bracket, ensuring it clicks securely into place.

2. irudia: Aldea view of the Akuvox R28A IP Video Intercom. This image highlights the device's slim profile and how it sits flush against a wall when mounted, indicating its suitability for wall installation.
3. Sarearen eta energiaren konexioa
The R28A supports Power over Ethernet (PoE) for simplified installation. If PoE is not available, a separate 12V DC power adapter (not included) is required.
- PoE konexioa: Connect an Ethernet cable from a PoE-enabled switch or injector to the R28A's LAN port.
- PoE gabeko konexioa: Connect an Ethernet cable from your network switch/router to the R28A's LAN port. Connect a 12V DC power adapter to the power input port.
4. Hasierako Konfigurazioa
Upon first power-up, the device will obtain an IP address via DHCP. You can access the device's web interface for detailed configuration using its IP address. Refer to the Quick Start Guide for default login credentials.
Funtzionamendu-argibideak
The Akuvox R28A offers multiple methods for communication and access control.

3. irudia: Angeludun view of the Akuvox R28A IP Video Intercom. This perspective highlights the user interface, including the touch display with menu options and the backlit keypad, demonstrating its interactive capabilities.
1. Dei bat egitea
- Call by Room Number: On the display, select "Call: Room Number +" and enter the desired room number using the keypad, then press the call button (green phone icon).
- Call from Contacts: Select "Contacts" on the display. Use the up/down arrows on the keypad to navigate through the contact list, then press the call button to initiate a call.
2. PIN Entry for Access
If configured, access can be granted by entering a valid PIN code.
- Select "PIN Entry" on the display.
- Enter your designated PIN using the keypad.
- Press the '#' key after entering the PIN to confirm.
3. Card Reader Usage
The R28A includes an integrated card reader for convenient access.
- Present your registered RFID access card or fob to the card reader area (indicated by the NFC/RFID symbol on the display).
- A successful read will typically be indicated by an audible tone and/or a visual confirmation on the display, granting access.
4. Accessing Security Center
The "Security Center" option on the display may provide access to additional security functions or direct communication with a central security desk, depending on system configuration.
- Select "Security Center" on the display.
- Press the call button to connect.
Mantentzea
Regular maintenance ensures the longevity and optimal performance of your Akuvox R28A intercom.
1. Garbiketa
- Erabili biguna, damp cloth to clean the display and keypad.
- Avoid abrasive cleaners, solvents, or harsh chemicals, as these can damage the surface.
- Ez isuri likidorik gailura zuzenean.
2. Software eguneraketak
Periodically check the Akuvox official website for firmware updates. Updates can provide new features, performance improvements, and security enhancements. Refer to the device's web interface for instructions on applying firmware updates.
Arazoak konpontzea
This section addresses common issues you might encounter with your Akuvox R28A intercom.
| Arazoa | Kausa posiblea | Irtenbidea |
|---|---|---|
| Device has no power/display is off. | No power supply; faulty cable; PoE issue. | Check power connection (PoE or DC adapter). Ensure cables are securely connected. Verify PoE switch/injector is active. |
| Ezin dira deiak egin edo jaso. | Network connectivity issue; incorrect SIP registration; firewall blocking. | Check network cable connection. Verify network settings (IP address, gateway, DNS). Ensure SIP account is correctly registered in the device's web interface. Check firewall rules. |
| Card reader not working. | Card not registered; faulty card; reader malfunction. | Ensure the access card is properly registered in the system. Try a different, known-working card. Contact support if issue persists. |
| Teklatuak ez du erantzuten. | Software akatsa; kalte fisikoa. | Restart the device by power cycling. Inspect for any visible physical damage. |
If the problem persists after attempting these solutions, please contact Akuvox technical support or your system integrator.
Zehaztapenak
Key technical specifications for the Akuvox R28A IP Video Intercom.
- Eredua: R28A
- ASIN: B081YY12Z1
- Language (Manual): ingelesa
- Mota: IP bideo-atezaina
- Muntaketa: Horman muntatuta
- Pantaila: Integrated touch display (specific size/resolution not provided in source, but implied by images)
- Teklatua: Numeric, backlit physical keypad
- Txartel irakurgailua: Integrated RFID/NFC reader
- Kamera: Integrated camera (specific resolution not provided in source)
- Potentzia: PoE (Power over Ethernet) edo 12V DC (egokitzailea ez dago barne)
- Sarea: Ethernet (RJ45)
- Materiala: Metalezko casing (implied by images)
Bermea eta Laguntza
Akuvox products typically come with a standard manufacturer's warranty. Please refer to the warranty card included with your product or visit the official Akuvox webzure eskualdeko berme-baldintza zehatzak ikusteko, bisitatu webgunea.
For technical support, troubleshooting assistance beyond this manual, or warranty claims, please contact your authorized Akuvox dealer or visit the Akuvox official support portal:





