Sarrera
The Sangoma P320 MidRange IP Phone is engineered for superior communication quality and operational efficiency. It features a vibrant 4.3-inch (480 x 272 pixel) backlit color IPS LCD display, providing clear visual feedback. Equipped with a full-duplex HD speakerphone and advanced echo cancellation, the P320 ensures crystal-clear audio for all your conversations. Its Gigabit Ethernet connectivity guarantees fast and reliable network performance, making it an ideal choice for integration with Sangoma's comprehensive Unified Communications portfolio, including Switchvox.
This manual provides detailed instructions for setting up, operating, and maintaining your Sangoma P320 IP Phone, ensuring you get the most out of its advanced features.
Ezaugarri fisikoak

1. irudia: Aurrealdea view of the Sangoma P320 IP Phone.
This image displays the Sangoma P320 IP Phone in black, featuring its handset on the left, a large color display on the right, a numeric keypad, and various function buttons arranged around the display and keypad. The display shows the Sangoma logo and a loading bar, indicating its operational status.
The Sangoma P320 IP Phone is designed with user-friendly physical features for intuitive operation:
- Teléfono: Ergonomically designed for comfortable long calls.
- Pantaila: A 4.3-inch backlit color IPS LCD display (480 x 272 pixels) provides clear information and navigation.
- Programa daitezkeen lerro-teklak: Multiple keys adjacent to the display for line appearances or custom functions.
- Nabigazio Klusterra: Centralized directional pad with an OK/Select button for menu navigation.
- Zenbakizko teklatua: Standard 0-9 keys, asterisk (*), and pound (#) for dialing.
- Funtzio-teklak: Dedicated buttons for common features such as speakerphone, mute, headset, volume control, and message waiting indicator.
- Portuak: Rear ports include Ethernet LAN, PC Port (Gigabit), and Power Port (12 Volt 1.6A DC).
Konfigurazioa
Follow these steps to set up your Sangoma P320 IP Phone:
- Konektatu telefonoa: Plug the coiled cord from the handset into the handset port on the side of the phone base.
- Konektatu sarera: Konektatu Ethernet kable bat zure sareko etengailutik edo bideratzailetik LAN port on the back of the phone. The P320 supports Gigabit Ethernet (1000 Mbps).
- Ordenagailura konektatu (aukerakoa): If you wish to connect a computer through the phone, connect an Ethernet cable from your PC to the PC port on the back of the phone. This port also supports Gigabit Ethernet.
- Konektatu energia: Plug the power adapter (not always included, check packaging) into the 12 Volt 1.6A DC power port on the back of the phone, then plug the adapter into a power outlet. The phone will begin its boot-up sequence.
- Hasierako abiaraztea: The phone will display the Sangoma logo and a loading bar. Once booted, it will attempt to obtain network settings and register with your VoIP system. This process may take a few moments.
For network configuration and system registration, please refer to your VoIP system administrator or the specific documentation for your Sangoma Unified Communications platform (e.g., Switchvox, FreePBX).
Funtzionamendu-argibideak
Deiak egitea eta jasotzea
- Dei bat egiteko: Pick up the handset, press the speakerphone button, or press a line key. Dial the number using the numeric keypad and press the Markatu soft key or wait for auto-dial.
- Dei bati erantzuteko: Pick up the handset, press the speakerphone button, or press the flashing line key.
- Dei bat amaitzeko: Eskegi telefonoa edo sakatu tekla Amaitu deia soft key or speakerphone button.
Deiaren ezaugarriak
- Eutsi: Dei aktiboan zehar, sakatu Eutsi soft key. Press the flashing line key again to resume the call.
- transferentzia: Dei aktiboan zehar, sakatu Transferentzia soft key. Dial the number to transfer to, then press the Transferentzia soft key again (for blind transfer) or wait for the party to answer and then press Transferentzia (laguntzadun transferentziarako).
- Konferentzia-deia: The P320 supports 4-way conference calls. During an active call, press the Jardunaldia soft key. Dial the number of the next participant and press Markatu. Once connected, press the Jardunaldia soft key again to join all parties. Repeat for additional participants.
- Ezkutatu: Sakatu Isildu botoia dei batean mikrofonoa isilarazteko. Sakatu berriro isilarazteko.
- Bolumen kontrola: Use the volume up/down buttons to adjust the handset, headset, or speakerphone volume during a call, or ringer volume when idle.
Tekla programagarriak
The Sangoma P320 features programmable line and function keys. These keys can be configured for various purposes such as speed dials, busy lamp fields (BLF), or specific feature access. Configuration is typically managed through your VoIP system's administration interface (e.g., FreePBX DPMA), allowing for global or per-user customization.
Mantentzea
To ensure the longevity and optimal performance of your Sangoma P320 IP Phone, follow these simple maintenance guidelines:
- Garbiketa: Erabili oihal leun, lehor eta lihorik gabeko bat telefonoaren gainazala eta pantaila garbitzeko. Orban egoskorrak izanez gero, garbitu apur batampen the cloth with water. Avoid using abrasive cleaners, solvents, or aerosol sprays, as these can damage the phone's finish and internal components.
- Ingurumena: Keep the phone in a dry environment, away from direct sunlight, excessive heat, and moisture. Do not expose the phone to liquids.
- Manipulazioa: Handle the phone with care. Avoid dropping it or subjecting it to strong impacts.
- Kableak: Periodically check all connected cables (handset, Ethernet, power) to ensure they are securely plugged in and free from damage.
Arazoak konpontzea
If you encounter issues with your Sangoma P320 IP Phone, try the following troubleshooting steps:
- Ez dago pizterik/Pantaila itzalita:
- Ensure the power adapter is securely plugged into the phone and a working electrical outlet.
- If using Power over Ethernet (PoE), ensure your network switch or injector is providing PoE and the Ethernet cable is properly connected to the LAN port.
- Ez dago markatze-tonurik/Ezin dira deiak egin:
- Check the Ethernet cable connection to the LAN port.
- Verify that the phone has successfully registered with your VoIP system (check the display for registration status).
- Restart the phone by unplugging and re-plugging the power cable or Ethernet cable (if using PoE).
- Confirm network connectivity (e.g., can other devices on the same network access the internet?).
- Poor Audio Quality (Echo, Static):
- Ziurtatu telefonoaren kablea ondo konektatuta dagoela.
- Egiaztatu zure sareko konexioaren egonkortasuna eta banda-zabalera.
- Doitu bolumena bolumen-botoien bidez.
- Giltzak ez dute erantzuten:
- Berrabiarazi telefonoa.
- Ziurtatu giltzen azpian hondakinik ez dagoela itsatsita.
If the issue persists after attempting these steps, please contact your IT administrator or Sangoma support for further assistance.
Zehaztapenak
| Ezaugarri | Xehetasuna |
|---|---|
| Bistaratzea | 4.3 inch (480 x 272 pixel) backlit color IPS LCD |
| Ethernet LAN and PC Port | 1000 Mbps (Gigabit) |
| Potentzia Portua | 12 Volt 1.6A DC |
| Pisua | 3.05 libra (1.39 kilogramo) |
| Paketearen neurriak | 12.6 x 9.13 x 3.5 hazbete |
| Modelo zenbakia | 1TELP320LF |
| Kolorea | Beltza |
| Telefono Mota | corded |
| Energia iturria | Kable elektrikoa |
| Markagailu mota | Teklatu bakarra |
| Erantzungailu mota | Digitala |
| Konferentzia-deien gaitasuna | 4 modua |
| Lerro anitzeko eragiketa | Lerro anitzeko eragiketa |
Bermea eta Laguntza
For information regarding the warranty of your Sangoma P320 IP Phone, please refer to the warranty card included with your product packaging or visit the official Sangoma website. Sangoma provides technical support and resources to assist with any questions or issues you may encounter.
For technical assistance, product registration, or to access additional documentation, please visit www.sangoma.com/support or contact your authorized Sangoma reseller.





