WYZE Wireless Duo Cam Video Doorbell (Model WVDB-DUO-BL) User Manual

1. Sarrera

The WYZE Wireless Duo Cam Video Doorbell offers advanced home security with its innovative dual-camera system. Designed for comprehensive monitoring, it provides distinct views for people and packages, ensuring no detail is missed. This manual provides essential information for setting up, operating, and maintaining your video doorbell.

Image 1: WYZE Wireless Duo Cam Video Doorbell and Wi-Fi Chime. The doorbell is black with a circular blue light around the button, and the chime is a compact black unit.

2. Ezaugarri nagusiak

• Kamera bikoitzeko sistema: Equipped with two cameras, one for a wide view of visitors and another specifically angled to monitor packages on the ground, eliminating blind spots.


Image 2: Comparison of dual camera views. The top view shows a person approaching the door, while the bottom view clearly shows a package on the doorstep.

• 2K Full HD Video with Color Night Vision: Captures clear, detailed video in 2K resolution. The starlight sensor provides vivid color images even in low-light conditions.

Image 3: A child in a Halloween costume is visible in full color at night, demonstrating the color night vision feature.
• Enhanced Two-Way Audio: Communicate clearly with visitors using the built-in microphone and speaker.


Image 4: A person delivering a package is shown at the door, with a speech bubble indicating two-way audio communication.

• Motion-Activated Voice Deterrence & Notifications: Automatically plays a voice prompt when motion is detected and sends instant notifications to your phone for visitors or package deliveries.

Image 5: A person is shown at the door with a "PERSON DETECTED" overlay and a speech bubble stating "YOU ARE CURRENTLY BEING RECORDED". Phone notifications for package and person detection are also displayed.
• Removable Battery Pack & Hardwired Option: Features a rechargeable battery lasting up to 6 months. Can also be hardwired for continuous power and 24/7 local recording (with microSD card).


Image 6: A hand is shown inserting a white rechargeable battery pack into the back of the black doorbell unit.

• IP65 Eguraldiarekiko erresistentea: Hainbat eguraldi-baldintza jasateko diseinatua.


Image 7: The doorbell is shown mounted on a wall with water droplets, indicating its weather-resistant design. Icons for rain, snow, and sun are also present.

• Wi-Fi Chime Included: Hear notifications anywhere in your home. Compatible with all Wyze Cams and Doorbells.

Image 8: The Wi-Fi chime is plugged into an outlet, with circular lines indicating its signal. Images of other Wyze cameras and the doorbell are shown around it, illustrating compatibility.
• Local Recording with microSD: Save recorded footage on a microSD card (up to 512GB, not included). Supports FAT32 and exFAT formats.


Image 9: A Wyze-branded microSD card is shown next to the doorbell unit, with an arrow pointing to the card slot. Text indicates local recording without monthly fees.

• Etxe adimendunaren integrazioa: Compatible with Amazon Alexa, Google Assistant, and IFTTT.

3. Konfigurazio gida

3.1. Zer dago barne

Paketeak osagai hauek ditu:

• Wyze Duo Cam Doorbell ×1
• Bateria kendu daitekeen paketea x 1
• Wyze Wi-Fi Chime ×1
• Kargatzeko kablea ×1
• Hasierako gida azkarra ×1
• Back Plate ×1 & Corner Kit ×1
• 3M Tape x1 & Wire Nuts ×3 & Bracket Screws ×3 & Extension Wires ×2
• Txirrina kentzeko pin x 1
• Expansion Tubes ×3

3.2. Aplikazioaren konfigurazioa

1. Deskargatu Wyze aplikazioa zure gailuaren aplikazio dendatik.
2. Create a Wyze account or log in if you already have one.
3. In the app, tap the '+' icon in the upper corner to add a new device.
4. Select 'Cameras' and then choose 'Wyze Duo Cam Doorbell' from the list.
5. Follow the on-screen prompts to insert the battery and connect the doorbell to your Wi-Fi network (supports 2.4 GHz and 5 GHz).

3.3. Txirrinaren instalazioa

1. Itzali energia: Before beginning installation, turn off the power to your existing doorbell at the circuit breaker.
2. Remove Old Doorbell: Carefully remove your existing doorbell unit.
3. Muntatzeko euskarria:
   • Choose between the flush mounting bracket or the included 30° corner kit for an angled view.
   • Secure the chosen bracket to your wall using the provided screws or 3M adhesive tape for wire-free installation.


Image 10: A hand is shown easily mounting the doorbell unit onto a wall bracket, highlighting the simple installation process.

4. Kableatu finkoa (aukerakoa): If hardwiring, connect the existing doorbell wires to the terminals on the back of the Wyze doorbell. Polarity does not matter for this connection.
5. MicroSD Card (for 24/7 recording): If you plan to use a microSD card for continuous recording, insert it into the slot behind the removable battery pack before attaching the doorbell to the mounting bracket.
6. Txirrina erantsi: Align the doorbell with the mounting bracket and push it firmly until it clicks into place.
7. Berrezarri boterea: Piztu berriro etengailuan.

3.4. Wi-Fi Chime Setup

1. Plug the Wi-Fi Chime into a power outlet inside your home.
2. In the Wyze app, add the Wi-Fi Chime as a new device (Home > Wyze Wi-Fi Chime).
3. Follow the app instructions to connect the chime to your Wi-Fi network and link it to your Wyze Duo Cam Doorbell.
4. Adjust the chime volume and select notification triggers (e.g., doorbell press, motion detection).

4. Funtzionamendu-argibideak

4.1. Bizi View eta bideo erreprodukzioa

• Open the Wyze app and select your Duo Cam Doorbell.
• Zuzenekoak view will display both camera feeds (people and package views).
• Tap on a specific feed to view it in full screen or switch between views.
• Access recorded events and playback history through the app's timeline.

4.2. Bi norabideko audioa

Zuzenetik view in the Wyze app, tap the 'talk' button to initiate two-way communication with visitors at your door.

4.3. Motion and Sound Notifications

Receive instant alerts on your smartphone when motion or sound is detected. Customize notification settings within the Wyze app to filter for people, packages, pets, or vehicles (some features may require Cam Plus subscription).

Image 11: A smartphone screen displays multiple notifications for "Package Detected" and "Person Detected" from the front door, illustrating the alert system.

4.4. Gaueko Ikusmena

The doorbell automatically switches to Color Night Vision in low-light conditions, providing clear, full-color video footage even after dark.

5. Mantentzea

5.1. Bateria kargatzea

The removable battery pack can last up to 6 months on a single charge. To recharge, detach the doorbell from its mounting bracket using the provided detaching pin, remove the battery, and charge it via a USB-C cable.

5.2. MicroSD txartelaren kudeaketa

If using a microSD card for local storage, periodically check its status in the Wyze app. Ensure the card is formatted to FAT32 or exFAT for optimal performance. Replace the card if it becomes corrupted or full.

6. Arazoak

• Konektibitate arazoak: Ensure your Wi-Fi network (2.4 GHz or 5 GHz) is stable and the doorbell is within range. Restarting your router or the doorbell may resolve temporary connection problems.
• Bideoaren kalitate eskasa: Egiaztatu zure Wi-Fi seinalearen indarra. Ziurtatu kameraren lentea garbi dagoela eta oztoporik gabe dagoela.
• Jaso ez diren jakinarazpenak: Verify app notification settings are enabled for the doorbell. Check your phone's system notification settings for the Wyze app.
• Bateriaren iraupen laburra: Battery life can vary based on usage, motion events, and temperature. Ensure the battery is fully charged. Consider hardwiring for continuous power.
• Mugimenduak hautemateko arazoak: Adjust motion detection sensitivity in the app. Ensure the detection zone covers the desired area.

7. Zehaztapenak

8. Bermea eta Laguntza

8.1. Fabrikatzailearen bermea

The WYZE Wireless Duo Cam Video Doorbell comes with a 1 urteko fabrikatzailearen bermeaGorde erosketaren egiaztagiria bermearen erreklamazioetarako.

8.2. Bezeroarentzako arreta

For further assistance, troubleshooting, or to access additional resources, please visit the official WYZE Store or contact customer support through the Wyze app or webgunea.

Visit the WYZE Store