Sarrera
The Grandstream GRP2613W is a powerful 6-line carrier-grade IP phone designed for efficient deployment and easy management. It integrates advanced features such as a 2.8-inch color display, built-in Wi-Fi 6, dual Gigabit Ethernet ports with Power-over-Ethernet (PoE), and enterprise-level security. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your GRP2613W IP Phone.
Konfigurazioa
1. Paketearen edukia
Hasi aurretik, ziurtatu elementu guztiak paketean daudela:
- GRP2613W IP Phone Unit
- Telefonoa eta telefonoaren kablea
- Telefonoaren euskarria
- 5V potentzia egokitzailea
- Sare kablea (Ethernet)
- Instalazio azkarraren gida
2. Konexio fisikoa
Follow these steps to connect your IP phone:
- Telefonoaren euskarria lotu: Securely attach the phone stand to the back of the GRP2613W unit. The stand allows for adjustable viewangeluak.
- Konektatu telefonoa: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone unit.
- Konektatu sarera eta energia elektrikora:
- PoE (Ethernet bidezko energia) erabiliz: Connect one end of the Ethernet cable to the LAN port on the GRP2613W and the other end to a PoE-enabled switch or injector. The phone will power on automatically.
- Energia egokitzailea erabiliz: If PoE is not available, connect the 5V power adapter to the power port on the GRP2613W and then plug the adapter into a power outlet. Connect one end of the Ethernet cable to the LAN port on the GRP2613W and the other end to your network router/switch.

Image: Grandstream GRP2613W IP Phone, showing the main unit with the handset attached and the phone stand.
3. Hasierako abiaraztea
Upon successful connection, the phone will boot up. The LCD screen will display Grandstream's logo, followed by network information and the main idle screen. The phone will attempt to obtain an IP address via DHCP by default. If successful, the IP address will be displayed on the screen.
Ezaugarri nagusiak
The GRP2613W IP Phone offers a robust set of features for enhanced communication:
- SIP kontuak: Supports up to 6 SIP accounts and 6 versatile line keys.
- Sareko konexioa: Dual 10/100/1000 Mbps Gigabit Ethernet ports with auto-sensing and integrated PoE.
- Pantaila: 2.8-inch (320x240) color LCD display.
- Pertsonalizazioa: Replaceable faceplate for easy logo customization.
- Audioaren kalitatea: HD audio compatible with major codecs (G.722, Opus broadband) and noise cancellation technology.
- Tekla programagarriak: Up to 24 digital BLF (Busy Lamp Field) keys.
- Haririk gabeko konektagarritasuna: Built-in dual-band Wi-Fi (2.4GHz and 5GHz, 802.11a/b/g/n/ac/ax) and Bluetooth.
- Segurtasuna: Enpresa mailako babesa, abio segurua, firmware bikoitzeko irudiak eta datu enkriptatuak gordetzea barne.
Funtzionamendu-argibideak
1. Dei bat egitea
You can make a call using the handset, speakerphone, or a connected headset:
- Pick up the handset, press the Speakerphone button
, or press the Headset button
. - Markatu nahi duzun zenbakia teklatua erabiliz.
- Press the Send button
or a Line key to initiate the call.
2. Dei bati erantzutea
Telefonoak jotzen duenean:
- Hartu telefonoa.
- Sakatu bozgorailua botoia
. - Sakatu Entzungailuen botoia
. - Sakatu keinukaria Line tekla.
3. Deien kudeaketa
- Eutsi: During an active call, press the Hold button
. Press it again to resume the call. - transferentzia: During an active call, press the Transfer button
, dial the new number, and press the Transfer button again. - Hitzaldia: During an active call, press the Conference button
, dial the third party's number, and then press the Conference button again to join all parties. - Ezkutatu: Sakatu Mute botoia
to mute your microphone during a call. Press it again to unmute.
4. Bolumenaren doikuntza
Use the Volume Up (+) and Volume Down (-) buttons
on the phone to adjust the ringtone volume when idle, or the call volume during an active call.
5. Wi-Fi eta Bluetooth
The GRP2613W supports built-in dual-band Wi-Fi and Bluetooth. These features can be configured via the phone's menu or web interface for wireless network connectivity and pairing with Bluetooth headsets.
Mantentzea
1. Garbiketa
To clean your GRP2613W IP Phone, use a soft, dry cloth. Avoid using liquid cleaners or aerosol sprays directly on the device. Ensure the phone is powered off before cleaning.
2. Firmware eguneraketak
Firmware updates are crucial for maintaining optimal performance and security. The GRP2613W supports updates over the air (OTA) and can be managed centrally via Grandstream's Device Management System (GDMS). Consult your network administrator or Grandstream's official documentation for the latest firmware and update procedures.
Arazoak konpontzea
If you encounter issues with your GRP2613W, try the following common troubleshooting steps:
- Potentziarik gabe: Ziurtatu korronte-egokitzailea telefonora eta funtzionatzen duen entxufe batera ondo konektatuta dagoela, edo Ethernet kablea PoE gaitutako ataka batera konektatuta dagoela.
- Markatze-tonurik ez: Check network cable connections. Verify that the phone has obtained a valid IP address (check the LCD screen). Contact your VoIP service provider to confirm SIP account registration.
- Audio kalitate eskasa: Check network connection stability. Ensure the handset cord is securely connected. Adjust the call volume.
- Wi-Fi konexioaren arazoak: Verify Wi-Fi settings in the phone's menu. Ensure the phone is within range of your Wi-Fi network.
- Telefonoa ez da erregistratzen: Confirm SIP account details (username, password, server address) are correctly configured. Check network firewall settings.
For more complex issues, refer to the comprehensive online documentation or contact Grandstream support.
Zehaztapenak
| Ezaugarri | Xehetasuna |
|---|---|
| SIP kontuak | 6 |
| Lerro-teklak | 6 versatile line keys |
| Bistaratzea | 2.8 hazbeteko (320x240) koloretako LCD pantaila |
| Ethernet Portuak | Dual 10/100/1000 Mbps Gigabit Ethernet with PoE |
| Wi-Fi | Built-in dual-band Wi-Fi (802.11a/b/g/n/ac/ax) |
| Bluetootha | Bluetooth integratua |
| Audioa | HD audio, noise cancellation, G.722, Opus codecs |
| BLF Keys | Up to 24 digital BLF keys |
| Neurriak | 1.1 x 9.7 x 6.5 hazbete |
| Pisua | 2.1 kilo |
Bermearen informazioa
Grandstream products typically come with a limited manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official Grandstream website for detailed warranty terms and conditions specific to the GRP2613W model.
Laguntza
For technical assistance, product documentation, or further inquiries, please visit the Grandstream support portal on their official website. You can find FAQs, firmware downloads, and contact information for customer service.