BARTEC MC93ex-NI Mobile Computer

Zehaztapenak
- Product: Mobile Computer MC93ex-NI
- Status: October 2023
- Manufacturer: BARTEC GmbH
- Contact: Fon: +49 7931 597-0, Fax: +49 7931 597-119
- Laguntza-posta elektronikoa: em-support@bartec.com
- Webgunea: automation.bartec.de, www.bartec.com
Information of this FAQ
Read carefully before commissioning the device.
- The FAQ is an additional description to the available Quick Start Guide and part of the device.
- The FAQ is directed at all persons who are entrusted with handling the device.
Knowledge of the safety instructions and warnings in this FAQ and strict compliance with them is essential for safe handling.
- Carefully read the FAQ and especially the safety instructions before using the device.
- Make the FAQ accessible to all people who are entrusted with handling the device.
Warnings are used in this FAQ – Frequently Asked Questions to warn of the risks of damage to property and personal injuries.
Ikurren azalpena
Important advice and information for the effective, efficient and environmentally sound use of the product.
Erreferentzia dokumentuak
All documents are available online from the following websites: BARTEC: www.bartec.com or https://automation.bartec.de/mobileE.htm
| Document BARTEC | Azalpena |
| Quick Start Guide of: Mobile Computer MC93ex-NI | Honako hauek ditu: Guidelines on commissioning and the safe use of hand-held scanners (including installation, safety information related to explosion protection and information regarding programming) |
| User Guide (Zebra): Mobile Computer MC93ex-NI | Honako hauek ditu: Guidelines for commissioning and general use of the devices (including installation, settings and information on programming) |
| Integrator Guide (Zebra): Mobile Computer MC93ex-NI | Honako hauek ditu: This guide provides information about setting up and configuring the device and its accessories. |
About Reset Options
- The device supports different ways for device reset.
- The individual reset options are described in more detail in the following chapters.
| Reset name | Hardware or software reset | Deskribapen laburra |
| Berrezarri leuna | Hardware / key combination | Press of Power On/Off key opens a menu with option for Power Off or Restart. |
| Berrezarri gogorra | Hardware / key combination | Key combination performs a device reboot. |
| Enterprise reset | Softwarea | An Enterprise Reset erases all user data in the /data partition, including data in the primary storage locations (/sd card and emulated storage). |
| Fabrika berrezarri | Softwarea | A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all device settings. A Factory Reset returns the device to the last installed operating system image. |
| Google reset options for Android | Softwarea |
|
- The following descriptions are written based on Android 10 on Mobile Computer MC93ex-NI. The procedure can vary on other Android versions or devices.
- The correct procedure is always described in the appropriate user guide of Zebra. Images from the Recovery Wizard may be from other devices, but are identical in terms of system structure. All documents are available online from the following websites: BARTEC: www.bartec.com or https://automation.bartec.de/indexE.htm Zebra: https://www.zebra.com/us/en/support-downloads/mobile-computers/handheld/mc9300.html
- The following Zebra article can be used as additional resource for instructions about reset options. https://supportcommunity.zebra.com/s/article/Performing-a-factory-reset?language=en_US
Buttons for navigation
| Nabigazio-botoiak | Botoien ekintzak | Irudia |
| 1. Pizteko / itzaltzeko botoia | Open drop down menu for following actions:
Action required for:
|
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| 2. Eskaneatu botoia | Action required for:
|
|
| 3. Sartu botoia | Action required for:· Confirm actions in Android Recovery Wizard menu | |
| 4. Up/Down Navigation button | Action required for:· Navigation in Android Recovery Wizard | |
| 5. Center Scan button | Action required for: Hard Reset |
Berrezarri leuna
Perform a soft reset if applications stop working.
- Press and hold the Power button until the menu appears. Press the red marked button on picture.

- Ukitu Berrabiarazi.

- The device reboots

Berrezarri gogorra
ADI
Performing a hard reset with a micro SD card installed in the device may cause damage or data corruption to the micro SD card. All un-saved data is lost after performing a hard reset.
Perform a hard reset if the device stops responding.
- Simultaneously press the Power and Trigger button (Center Scan or Trigger handle) for at least four seconds. Press simultaneously the red marked buttons on picture.

- When the screen turns off, release the buttons
- Gailua berrabiarazi egiten da.

Unexpected Fastboot Screen after the restart.
- If all the buttons are not released, or the Center Scan button is held down while the MC93ex-NI is rebooting, it will enter the Fastboot mode.
- To exit Fastboot mode perform the Hard Represent steps again, ensuring all keys are released as soon as the display turns off.
Enterprise reset
- An “Enterprise Reset” erases all user data in the /data partition, including data in the primary storage locations (/sdcard and emulated storage).
- Before performing an “Enterprise Reset”, provision all necessary configuration files eta berrezarri ondoren.
- Perform “Enterprise Reset” using ADB, micro SD card, USB device or you can do it via tools as StageOrain.
Downloading the Enterprise Reset Package
Download from Zebra Support & Download page: To download the system update package:
- Joan Zebra Laguntza eta Deskargak atalera web gunea, www.zebra.com/support.
- Select the category Mobile Computer.
- Select the MC9300 series.
- Select the operating systems. In this category, you can find the Enterprise and Factory reset files.
- Download the appropriate “Enterprise Reset” file to a host computer
Download from BARTEC Download page: To download the system update package:
- Go to the BARTEC Support & Downloads web gunea, https://automation.bartec.de/indexE.htm
- Select the category Mobile Computing.
- Select the MC93ex series.
- Select the category “Tools & Drivers”. In this category, you can find the Enterprise and Factory reset files.
- Download the appropriate “Enterprise Reset” file to a host computer
Using micro SD card
It is strongly recommended that prior to use, you must format the microSD card on the device.
- Copy the Enterprise Reset zip file microSD txartelaren errora.
- Kopiatu zip file to a microSD card using a host computer (see Zebra user or integrator guide chapter “USB Communication” for more information) and then installing the microSD card into the device (see Zebra user or integrator guide chapter “Replacing the microSD Card” for more information).
- Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
- Eduki sakatuta pizteko botoia menua agertu arte.
- Touch Reboot.
- Touch OK. The device resets.
- Press and hold the Trigger button (on Gun handle) until the device vibrates. The System Recovery screen appears.
If you press the scan button keypad then you enter the fastboot mode. You can leave fastboot by use of hard reset key combination or via ADB command for reboot.
- Sakatu Gora eta Behera botoiak SD txarteletik eguneratzea Aplikatu aukerara nabigatzeko.

- Sakatu Sartu botoia.
- Use the Up and Down buttons to navigate to the Enterprise Reset file.

- Press the Enter button. The Enterprise Reset occurs and then the device returns to the Recovery screen.
Check if update was successful. Message “Install from SD card complete” appears.
- Make sure that Reboot system now is selected
- Press the Enter button and system reboots.

Using USB drive
- The procedure for USB drive is identical to micro SD card procedure.
- Only difference is that you need a base station (cradle) type G7-A0Z0-0041 (and further required accessories) and a USB-C drive to connect it to the docking station.

| 1. | USB kablea |
| 2. | Ostalari ordenagailua |
| 3. | AC lineako kablea |
| 4. | Elikatze-hornidura |
- The “factory reset” files must be copied to the USB drive.
- If you enter the “Android Recovery Wizard” then you must select “Apply upgrade from USB drive”.
- Please follow for the other steps the instruction in chapter “5.2 using micro SD card”.

Using ADB
To perform an “Enterprise Reset” using ADB:
- On the device, swipe down from the Status bar to open the Quick Access panel and then touch the icon
ezarpenen menuan sartzeko. - Go to Settings > About phone (or About device).
- Locate the Build number and tap on it 7 times until the pop-up message appears “You are now a developer”
- Go back to Settings > System > Advanced > Developer options
- Turn on the Developer options then enable the USB debugging option.

- Connect the Android device to your Windows PC (host computer). Refer to your device user manual for the required device cradle and cable.
- Open the Command Prompt (cmd.exe), change the directory to the location of the Android Debug Bridge executable (adb.exe), and run the command adb. devices. Refer to label
- To download ADB, refer to this article: Setup and Configure ADB on Zebra Android Devices. ADB is not a Zebra or BARTEC tool and is provided by Google.
- Download and install the Support and Downloads: Android USB driver.
- To edit your Windows system variable (PATH) to include the path to adb.exe, go to chapter 9 or click here.
- The device will prompt for authorization (Allow USB debugging?). Tap Allow to enable the access.

- Once it is authorized, type in adb devices. It will display the <Serial Number> device. See type label on MC93ex-NI.
Hurrengo pantailak:
Erantsitako gailuen zerrenda
XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
Gailuaren zenbakia agertzen ez bada, ziurtatu ADB kontrolatzaileak behar bezala instalatuta daudela.
- Type in the following command: adb reboot recovery
Your device will reboot to the Android Recovery screen.
- Press Enter. The System Recovery screen appears.
- If your device is locked or unable to go to the Settings, you can enter the Android Recovery screen by following these steps:
- Berrabiarazi gailua.
- Press and hold the Trigger button (on Gun handle) until the device vibrates.
- The Android Recovery screen appears.
- Press the Up and Down buttons to navigate to Apply upgrade from adb.

- Sakatu Sartu botoia.
- Use the Up and Down buttons to navigate to Full OTA Package.

- Sakatu Sartu botoia.
- Ordenagailu ostalariaren komandoen gonbita leihoan idatzi: adb sideloadfile> non:file> = bidea eta fileziparen izena file.

The picture is created as an example with factory reset file. - Press Enter key twice. The “Enterprise Reset” package installs and then the Recovery screen appears.
- Once the enterprise reset is complete, (device-side message at the bottom reads ‘Install from ADB complete’ the device returns to the Android Recovery screen.
- Make sure that Reboot system now is selected
- Press the Enter button to reboot the device.
Fabrika berrezarri
- A “Factory Reset” erases all data in the /data and /enterprise partitions in internal storage and clears all device settings. A “Factory Reset” returns the device to the last installed operating system image. To revert to a previous operating system version, re-install that operating system image.
- See chapter “Performing a System Update” in Zebra “Integration Guide” for more information.
- Perform “Factory Reset” using ADB, micro SD card, USB device or you can do it via tools as Stage Orain.
Downloading the Factory Reset Package
Download from Zebra Support & Download page: To download the system update package:
- Joan Zebra Laguntza eta Deskargak atalera web gunea, www.zebra.com/support.
- Select the category Mobile Computer.
- Select the MC9300 series.
- Select the operating systems. In this category, you can find the Enterprise and Factory reset files.
- Download the appropriate “Factory Reset” file to a host computer
Download from BARTEC Download page: To download the system update package:
- Go to the BARTEC Support & Downloads web gunea, https://automation.bartec.de/indexE.htm
- Select the category Mobile Computing.
- Select the MC93ex series.
- Select the category “Tools & Drivers”. In this category, you can find the Enterprise and Factory reset files.
- Download the appropriate “Factory Reset” file to a host computer
Using micro SD card
It is strongly recommended that prior to use, you must format the microSD card on the device.
- Copy the Factory Reset zip file microSD txartelaren errora.
- Kopiatu zip file to a microSD card using a host computer (see Zebra user or integrator guide chapter “USB Communication” for more information) and then installing the microSD card into the device (see Zebra user or integrator guide chapter “Replacing the microSD Card” for more information).
- Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
- Eduki sakatuta pizteko botoia menua agertu arte.
- Touch Reboot.
- Touch OK. The device resets.
- Press and hold the Trigger button (on Gun handle) until the device vibrates. The System Recovery screen appears.
If you press the scan button keypad then you enter the fastboot mode. You can leave fastboot by use of hard reset key combination or via ADB command for reboot.
- Sakatu Gora eta Behera botoiak SD txarteletik eguneratzea Aplikatu aukerara nabigatzeko.

- Sakatu Sartu botoia.
- Use the Up and Down buttons to navigate to the Factory Reset file.

- Press the Enter button. The Factory Reset occurs and then the device returns to the Recovery screen.
Check if update was successful. Message “Install from SD card complete” appears.
- Make sure that Reboot system now is selected
- Press the Enter button and system reboots.

Using USB drive
- The procedure for USB drive is identical to micro SD card procedure.
- Only difference is that you need a base station (cradle) type G7-A0Z0-0041 (and further required accessories) and a USB-C drive to connect it to the docking station.

- The “factory reset” files must be copied to the USB drive.
| 1. | USB kablea |
| 2. | Ostalari ordenagailua |
| 3. | AC lineako kablea |
| 4. | Elikatze-hornidura |
- If you enter the “Android Recovery Wizard” then you must select “Apply upgrade from USB drive”.
- Please follow for the other steps the instruction in chapter “6.2 using micro SD card”.

Using ADB
To perform a “Factory Reset” using ADB:
- On the device, swipe down from the Status bar to open the Quick Access panel and then touch the icon to
enter the settings menu. - Go to Settings > About phone (or About device).
- Locate the Build number and tap on it 7 times until the pop-up message appears “You are now a developer”
- Go back to Settings > System > Advanced > Developer options
- Turn on the Developer options then enable the USB debugging option.

- Connect the Android device to your Windows PC (host computer). Refer to your device user manual for the required device cradle and cable.
- Open the Command Prompt (cmd.exe), change the directory to the location of the Android Debug Bridge executable (adb.exe), and run the command adb. devices. Refer to label
To download ADB, refer to this article: Setup and Configure ADB on Zebra Android Devices. ADB is not a Zebra or BARTEC tool and is provided by Google.
Devices. ADB is not a Zebra or BARTEC tool and is provided by Google.
To edit your Windows system variable (PATH) to include the path to adb.exe, go to chapter 9 or click here. - The device will prompt for authorization (Allow USB debugging?). Tap Allow to enable the access.

- Once it is authorized, type in adb devices. It will display the <Serial Number> device. See type label on MC93ex-NI.
Hurrengo pantailak:
Erantsitako gailuen zerrenda
XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
Gailuaren zenbakia agertzen ez bada, ziurtatu ADB kontrolatzaileak behar bezala instalatuta daudela.
- Type in the following command: adb reboot recovery
Your device will reboot to the Android Recovery screen.
- Press Enter. The System Recovery screen appears.
- If your device is locked or unable to go to the Settings, you can enter the Android Recovery screen by following these steps:
- Berrabiarazi gailua.
- Press and hold the Trigger button (on Gun handle) until the device vibrates.
- The Android Recovery screen appears.
- Press the Up and Down buttons to navigate to Apply upgrade from adb.

- Sakatu Sartu botoia.
- Use the Up and Down buttons to navigate to Full OTA Package.

- Sakatu Sartu botoia.
- Ordenagailu ostalariaren komandoen gonbita leihoan idatzi: adb sideloadfile> non:file> = bidea eta fileziparen izena file.

The picture is created as an example with factory reset file. - Press Enter key twice. The “Factory Reset” package installs and then the Recovery screen appears.
- Once the factory reset is complete, (device-side message at the bottom reads ‘Install from ADB complete’ the device returns to the Android Recovery screen.
- Make sure that Reboot system now is selected
- Press the Enter button to reboot the device.
S erabiliztageOrain
To perform a “Factory Reset” using “StageNow”:
“StageNow” is a Zebra freeware tool that is pre-installed on all MC93ex-NI series.
- On the device, swipe down and select the StageNow application.

- Bada StageNow is opened, you can use the scanner to scan the Factory Reset barcode under step 3.

- Scan the Factory Reset barcode.

- Device reboots and perform a factory reset.

Android reset options
Reset options available via Google Android operation system.
- Wi-Fi eta Bluetootha
- Aplikazioen hobespenak
- Erase all data (enterprise reset)
You can find the reset options in following sub menu.
- On the device, swipe down and select the Settings menu.

- In “Settings” menu scroll down and select System menu.

- In “System” menu, select Reset options.

- Now the reset options are available.

Reset Wi-Fi & Bluetooth
This menu option will reset all network settings, including:
- Wi-Fi
- Bluetootha

Berrezarri aplikazioaren hobespenak
This menu option will reset all preferences for apps what are:
- Desgaitutako aplikazioak
- Disabled app notifications
- Default applications for actions
- Background data restrictions for apps
- Ay permission restrictions
You will not loss any app data. 
Erase all data (enterprise reset)
This menu option will reset/erase all data from internal storage including:
- Zure Google kontua
- Sistemaren eta aplikazioen datuak eta ezarpenak
- Deskargatutako aplikazioak
- Musika
- Argazkiak
- Erabiltzaileen beste datu batzuk

Google reset options
- In general different reset options available via Google Android operation system.
- Detailed information can be found on the Google support pages for Android and their utilities and applications. https://support.google.com/
- Descriptions about device wipe, factory reset and other topics to remove accounts or users can be found under: https://support.google.com/a/answer/6328708#dev_factory_reset_protect&zippy=%2Cfactory-reset-protection
Edit ADB system path variables
- Type path in the Windows 10 search box.
- Click Edit the system environment variables.

- Under the Advanced tab, click Environment Variables.

- Select Path from the list of System variables then click the Edit button.

- Click the New button to create a new entry in the path then click the Browse button to add the ADB folder.
- Click OK to close the editor then close System Properties.
- Sign out and sign in again for this change to take effect.

BARTEC GmbH
- Max-Eyth-Strasse 16
- Fonetik: +49 7931 597-0
- Laguntza: em-support@bartec.com
- 97980 Bad Mergentheim
- Faxa: +49 7931 597-119
- Deskargatu: http://automation.bartec.de
- GERMANY Internet: www.bartec.com
Dokumentuak / Baliabideak
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BARTEC MC93ex-NI Mobile Computer [pdf] Argibideen eskuliburua MC93ex-NI Mobile Computer, MC93ex-NI, Mobile Computer, Computer |

