Paxcess specializes in home and outdoor electronics, including robotic pool cleaners, portable power stations, electronic drum sets, and pressure washers.
Paxcess is a consumer electronics brand established in 2015 under Shenzhen Aiper Intelligent Co., Ltd. The company focuses on creating innovative products designed to simplify home maintenance and enhance outdoor leisure activities.
Paxcess is well-known for its lineup of robotic pool cleaners that automate swimming pool care, as well as portable power stations and solar panels (Rockman series) that provide off-grid energy solutions. Additionally, the brand manufactures electronic musical instruments, such as portable drum pads, and high-pressure washers for residential cleaning. Paxcess aims to deliver efficient, user-friendly technology to enthusiasts and homeowners alike.
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You can contact Paxcess customer service via email at service@paxcess.com or support@paxcess.com. For US customers, phone support is available at +1 (877) 756-8666 during business hours (Mon-Fri 9:00-17:00 PST).
Paxcess typically offers a 12-month warranty for products like robotic pool cleaners (covering battery and motor). Some components or specific products may have different warranty terms, so refer to your specific user manual.
No, for safety reasons, you should strictly prohibit operating the robotic pool cleaner while there are people in the pool.
The electronic drum pad can be charged using the included USB cable connected to a computer or a standard USB wall adapter (DC 5V). Remove the cable once charging is complete.