WIN CARE Manuals & User Guides

IRABAZI ZAINTZA (also known as Winncare) is a leading provider of professional healthcare equipment designed to improve the safety, dignity, and comfort of both patients and caregivers.

Their product lineup includes advanced assistive technologies like the LUNA X5 Ceiling Lift System and the Mangar Rhino Lifting Cushion. These specialized solutions are engineered to facilitate safe patient transfers, reduce the risk of musculoskeletal injury during handling, and smoothly support daily care routines in medical facilities, nursing homes, and home care environments.

• What should I do if my WIN CARE LUNA X5 hand control is not working?

  Check that the emergency stop is not activated; if it is, use the Reset button. Confirm that the hand control is properly connected and check the battery level.

• Why is the charger light blinking on my WIN CARE LUNA lift?

  The green light on the charger blinks when the lift is not actively charging. Please place the lift back on the charger properly as described in your manual.

• How do I switch the LUNA lift from fixed to portable mode?

  To switch to portable mode, slide the strap into the slot on the extension arm and click the bayonet into the holder. Always ensure it is properly mounted before use.

• How should I clean the WIN CARE Rhino Lifting Cushion?

  Fully inflate all sections of the cushion, sponge clean with a non-abrasive liquid cleaner or disinfectant (like Clinell Universal wipes), and dry thoroughly. Do not dry using hot air.

• Can the Rhino Lifting Cushion be deflated for emergency CPR?

  Yes, if a patient is on the inflated cushion and requires CPR, the Rhino can be deflated to a suitable working height. Always deflate the sections in order, from top to bottom (starting at valves numbered 4), to maintain stability.