DIZO Manuals & User Guides

DIZO is a prominent global technology brand under the Realme 'TechLife' ecosystem, offering a wide array of smart consumer electronics designed for modern lifestyles. Launched as the first brand in this partner network, its diverse product portfolio includes true wireless (TWS) earbuds, neckband earphones, feature phones, smartwatches, and automotive accessories like portable air compressors.

Backed by the technological expertise of Realfit (Shenzhen) Intelligent Technology Co., Ltd., DIZO focuses on delivering innovative, high-quality, and accessible devices to consumers worldwide. Whether you are tracking fitness metrics with their advanced smartwatches or enjoying premium audio with Active Noise Cancellation earbuds, DIZO provides smart functionality seamlessly integrated with the DIZO App and realme Link platforms.

• How do I pair my DIZO earbuds?

  Open the charging case to enter pairing mode. Turn on Bluetooth on your smartphone and search for your DIZO device model to connect. To factory reset the earbuds, long-press both earbuds or the charging case button for 10 seconds.

• What app do I need for my DIZO smartwatch?

  Most DIZO smartwatches use the DIZO App, which can be downloaded from the Google Play Store (Android) or Apple App Store (iOS). You can also scan the QR code located on the watch screen or user manual during setup.

• How do I charge my DIZO smartwatch?

  Place the watch flat and make sure the two metal holes on the back are aligned with the metal tips of the included magnetic charging cable. DIZO recommends using a 5V/1A or 5V/2A charging head.

• Where can I claim the warranty for my DIZO product?

  You can claim the warranty by presenting your warranty card and valid proof of purchase at a DIZO customer service center. Warranty typically covers manufacturing defects for 12 months from the date of purchase.